How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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printing dot cards
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dawnn
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2
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2410
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October 10, 2008, 02:07:23 AM
by princessclem
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Displaying chinese characters.
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diva7
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2
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2424
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October 09, 2008, 09:27:49 AM
by diva7
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Photo "error"
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Redheaded1
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4
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3134
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October 08, 2008, 05:47:35 PM
by Redheaded1
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Word sets in alphabetical order
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TABS
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6
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5098
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October 03, 2008, 08:56:36 AM
by TABS
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Retreiving deleted work?
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TABS
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1
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2273
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October 01, 2008, 03:05:29 PM
by KL
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Duplicate file - Reptiles 1 & 2 encyclopedic knowledge.cat
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Janek
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5
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3646
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October 01, 2008, 06:16:46 AM
by Janek
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Can not download a new Little Reader 1.06.05
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Diana_UA
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4
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3097
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September 29, 2008, 10:03:11 PM
by Diana_UA
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Useful Resources Section
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Lappy
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9
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7845
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September 29, 2008, 09:59:49 PM
by Diana_UA
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Beta end Survey
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dutchypom
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13
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8028
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September 29, 2008, 02:19:47 AM
by Lappy
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Downloading and Installing Little Reader - How easy was it for you?
« 1 2 3 4 »
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Lappy
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49
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25199
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September 26, 2008, 11:45:23 PM
by jpanek
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Software
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angelwilder
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1
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5692
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September 25, 2008, 03:49:12 PM
by nhockaday
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Attention All Beta Testers - Extend your Little Reader License!
« 1 2 ... 21 22 »
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Lappy
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320
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174457
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September 25, 2008, 03:37:06 PM
by elpower
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What is 'THE SHOP'? Why can't I access it?
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nadia0801
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3
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5786
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September 25, 2008, 12:10:44 PM
by nadia0801
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LR Write a Children's Story
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2ChiChis
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3
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3550
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September 25, 2008, 05:05:09 AM
by KL
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I think I am overwhelmed by it all...
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sb1201
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5
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3851
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September 24, 2008, 07:55:16 AM
by KL
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Problems installing the License Key? Discuss them here.
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Lappy
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9
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6590
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September 24, 2008, 02:11:19 AM
by Lappy
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Tabbing Between Fields in "Edit Word" Screen
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rafikipaka
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2
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2525
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September 24, 2008, 01:48:55 AM
by rafikipaka
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LR only launches IE (What about Firefox?)
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tatianna
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6
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3987
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September 24, 2008, 12:49:20 AM
by KL
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How do I take the End Survey?
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2ChiChis
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0
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2291
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September 23, 2008, 05:46:28 PM
by 2ChiChis
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Igbo, anyone?
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2ChiChis
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0
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2303
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September 23, 2008, 05:42:24 PM
by 2ChiChis
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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