How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
|
|
Subject |
Started by |
Replies |
Views |
Last post  |
|
|
Upload questions
|
sb1201
|
1
|
2730
|
September 23, 2008, 04:23:52 PM
by nhockaday
|
|
|
|
Little Reader Cost
|
sb1201
|
2
|
3034
|
September 23, 2008, 02:43:40 PM
by TABS
|
|
|
|
upper case v lower case . . .
|
carpe_diem
|
7
|
11566
|
September 23, 2008, 02:39:22 PM
by TABS
|
|
|
|
How to rename categories and folder?
|
nteoyp
|
2
|
2493
|
September 23, 2008, 02:16:40 PM
by nteoyp
|
|
|
|
problem downloading the license key
|
Danellie
|
2
|
2571
|
September 22, 2008, 06:09:51 PM
by nikzam
|
|
|
|
Import Conflict
|
nteoyp
|
2
|
2676
|
September 22, 2008, 01:00:03 PM
by nteoyp
|
|
|
|
Play back modes missing, repeat sequence, time lapse
|
Karoline
|
5
|
3780
|
September 21, 2008, 01:39:01 PM
by nohayo
|
|
|
Share how your partners feel about BrillKids.com
« 1 2 »
|
Fileneviana
|
19
|
9657
|
September 21, 2008, 07:43:35 AM
by cafemocha
|
|
|
|
some comments from a new user
|
ola
|
2
|
2567
|
September 21, 2008, 05:55:24 AM
by sammee
|
|
|
|
beta survey
|
heyblue41
|
4
|
3728
|
September 20, 2008, 04:04:27 PM
by nhockaday
|
|
|
|
LDS or Mormon mommies???
|
princessclem
|
0
|
2278
|
September 16, 2008, 09:01:53 PM
by princessclem
|
|
|
|
System Glitch
|
shaden
|
0
|
2639
|
September 16, 2008, 08:38:14 PM
by shaden
|
|
|
|
please add a add download button
|
anneang
|
0
|
2195
|
September 16, 2008, 09:40:56 AM
by anneang
|
|
|
|
MOVED: picture editor aplication error
|
nhockaday
|
0
|
2227
|
September 13, 2008, 02:18:14 PM
by nhockaday
|
|
|
|
How to upload files
|
Krisha
|
1
|
2158
|
September 11, 2008, 02:46:10 PM
by nhockaday
|
|
|
|
Importing a category probs
|
diva7
|
2
|
2525
|
September 09, 2008, 03:54:38 PM
by Shuki
|
|
|
|
Uploading pictures of family
|
jude
|
1
|
2006
|
September 08, 2008, 03:12:21 PM
by nhockaday
|
|
|
|
Downloading and Installing .NET Framework from Microsoft
|
Lappy
|
7
|
3924
|
September 08, 2008, 02:58:53 AM
by sha
|
|
|
|
help creating down loads
|
kmum
|
8
|
4821
|
September 07, 2008, 06:16:38 AM
by nhockaday
|
|
|
|
LittleReader Cartoon
|
Fileneviana
|
1
|
1858
|
September 05, 2008, 03:43:05 AM
by KL
|
 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
|
Locked Topic
 Sticky Topic
 Poll
|
|
|
|
