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Author Topic: Little reader problem  (Read 2171 times)
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Jake
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« on: June 30, 2011, 10:03:57 PM »
Can sombody help me please .I have tried to install the new version of LR when i try to open it it is saying that Little reader has stpped working .It has been over a month now what is the problem.Ihave made somthing wrong and lost everything i cannot do any lesson for jake .Summer is with us .please help me to have it again thanks.
« Last Edit: July 04, 2011, 06:26:34 AM by Kezia » Logged
Kezia
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« Reply #1 on: July 04, 2011, 06:30:31 AM »
Hi Jake,

Can you tell us more about what happened:
 - Did you uninstall your current LR before installing the new version, or did you install it as an upgrade (without uninstalling)?
 - Did you install any other programs before you got the LR error?

Lastly, please send us a Diagnostic Report so we may troubleshoot immediately. You may refer to this article for instructions on how to create a report:

http://support.brillkids.com/index.php/article/ls-how-to-create-diagnostic-report
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