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Author Topic: Word too long maybe, it won't display  (Read 6029 times)
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Stellajo
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« on: July 07, 2009, 04:03:10 AM »

Hallo everybody

I'm currently busy making a .cat file with animals & one of them is called a "bloukopkoggelmander", but when I play the category, it won't show the word "bloukopkoggelmander", only a blank screen.  Could it be that the name is too long, this is my longest word and the first time I've had this issue.

Is there a way around this?  unsure

« Last Edit: July 07, 2009, 04:17:00 AM by Stellajo » Logged
KL
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« Reply #1 on: July 07, 2009, 04:27:20 AM »

What is the font size setting you set it to? It's probably on "Automatic", in which case, try to specify a font size, and go down lower until it displays.

What is your display/screen resolution, btw?  (right-click on your desktop and choose "Properties" (in XP) or "Personalize" (in Vista) to check).

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Stellajo
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« Reply #2 on: July 07, 2009, 04:40:46 AM »

Yes, it's set to Automatic.  My screen resolution is 1024 by 768 pixels.  I'll change the font size & see if it works!

Thanks KL

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Stellajo
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« Reply #3 on: July 07, 2009, 07:11:14 AM »

I've tried it on the smallest font size (see attachment), the word is still not showing.

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Shuki
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« Reply #4 on: July 08, 2009, 02:52:03 AM »

Hi Stellajo,

Can you take a screenshot of your Edit Word window and post it here for us?

Thanks!
shuki smile

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Stellajo
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« Reply #5 on: July 08, 2009, 04:59:32 AM »

Hi Shuki

Here's my attached screenshot of the Edit Word screen.

Thanks,

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Shuki
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« Reply #6 on: July 08, 2009, 06:09:09 AM »

Hi Stellajo,

Can you try removing the spaces from your File Name and playing the word back.  smile

Cheers,
shuki

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Stellajo
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« Reply #7 on: July 08, 2009, 07:11:34 AM »

Hi Shuki

I've even tried it with only the animals name, but still no luck, I still get the blank screen with playback.

I've attached another screenshot of the Edit Word screen.

Cheers,

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« Reply #8 on: July 08, 2009, 07:18:53 AM »

We'll do some testing on our end and get back to you asap!

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Stellajo
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« Reply #9 on: July 08, 2009, 07:25:47 AM »

Thanks KL!

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Shuki
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« Reply #10 on: July 08, 2009, 08:03:46 AM »

Hi Stellajo,

We've managed to isolate the bug, it seems to be caused by having the user's screen resolution being set to 1024x768 or lower.

We will release an update soon to patch up this limitation, but for now, please set your screen to a higher resolution to enable display of the word.

Sorry for the inconvenience!  blush
Shuki

« Last Edit: July 08, 2009, 08:22:25 AM by Shuki » Logged

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Stellajo
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« Reply #11 on: July 08, 2009, 08:10:58 AM »

Hi Shuki

No worries.  Thanks, that was quick!  I'll change my screen settings & wait until the update  smile .

Thanks for your & KL's help!!

Cheers,

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