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  Show Posts
Pages: [1] 2 3 ... 18
1  BrillKids Software / Tech Support / Re: Solution for users with "Application integrity is broken" message on: May 03, 2010, 04:16:33 AM
Hi Mum  laugh

I've replied to your PM, sorry again about the delay over the weekend!

Shuki
2  BrillKids Software / Tech Support / Re: LR stopped working on: May 03, 2010, 02:53:41 AM
Hi Nadia,

Unfortunately that isn't a solution we'd recommend, as Semester 2 requires features that are only available in the latest version, and in theory changing the Category names, even in the older versions, shouldn't have worked  wub

We're sorry for the inconvenience, we are currently and will continue to be working towards enabling parents as much flexibility and freedom as possible in their library structure in future versions of LR.

Cheers,
Shuki
3  Local Support Groups / General Discussions / Re: About Little Maths on: May 03, 2010, 02:18:56 AM
Hi Jeff,

Just to clarify, LM does come with Chinese (Mandarin) pronunciations, but we currently do not have a structured curriculum specific to the language.  As mentioned in your thread on the Little Math boards, you can teach our existing curriculum using Mandarin pronunciations via the Override function.

Cheers,
Shuki smile
4  BrillKids Software / Tech Support / Solution for users with "Application integrity is broken" message on: April 30, 2010, 03:36:30 AM
Hi guys,

We've noticed that some users' Little Readers would not run properly, even though their reports showed everything had installed properly - it turns out that a faulty Microsoft .NET Framework can cause this problem! smile

If you are encountering an "Application integrity is broken" message when trying to run Little Reader or Little Math, please repair your .NET Framework by doing the following:

For Windows XP users:
  • From your Start menu, open your Control Panel
  • Go to "Add or Remove Programs"
  • Find and select "Microsoft .NET Framework 2.0" (note that you may have another version of this installed, such as 3.0, 3.5, etc.)
     - Click on the Change button
     - Choose "Repair" when given the option

For Windows Vista & Windows 7 users:
  • From your Start menu, open your Control Panel
  • Under"Programs," choose "Programs and Features"
  • Find and select "Microsoft .NET Framework 2.0" (note that you may have another version of this installed, such as 3.0, 3.5, etc.)
     - Click on the Change button
     - Choose "Repair" when given the option

If you have multiple versions of the .NET Framework (e.g.: 2.0, 3.0, 3.5, etc.) installed in your computer, choose the latest version available and Repair it. If that does not resolve the problem, then try to repair the others too.

This should resolve the issue.  If you encounter any further difficulties, do let us know!

Cheers,
Shuki smile
5  BrillKids Software / Tech Support / Re: LR stopped working on: April 28, 2010, 11:10:54 AM
Hi Nadia,

Yes, you cannot change Category names for Categories that are used in the Courses, or Little Reader will not function properly.  The things you CAN do are:

1)edit words (rename, add other content).

Note: if you delete default words from default categories, then this word will be deleted from courses, remember that!

2)edit Categories (remove default words and add own words), but if you rename Categories which are used by Courses, LR will stop working (such actions will crash the database, as you have been experiencing.)

Alternatively, you can create your own Categories and use them in your own Playlists.

With regard to the curriculum, it's my understanding that yours is now highly modified, so unfortunately I think it would be risky to try and correct the mistakes without losing the work you've done.

However, if you would like to try downloading just the curriculum file (go to your Account Management > Download in Parts > Semester 1/2 Curriculum, not Content) and importing it, it should overwrite the existing Course lesson settings, adding back in the Phonics lessons you are missing, as well as correcting the Split mode errors, etc.

Cheers,

Shuki
6  BrillKids Software / Tech Support / Re: LR stopped working on: April 27, 2010, 03:00:27 AM
Hi Nadia,

Thanks for your patience in the matter.  Please find attached a patched LittleReader.mdb file which has been zipped up.  Follow the instructions below to replace your current faulty MDB with the patched file:

1. Download the attachment
2. Unzip the attachment's contents somewhere that you will remember.
3. Navigate to My Documents\BrillKids\Little Reader\Data
4. In this folder, locate the file "LittleReader.mdb" and delete it.
5. Go back to where you unzipped the contents of the attachment and copy the new file into My Documents\BrillKids\Little Reader\Data

Cheers, let us know if you have any further problems!
Shuki smile
7  BrillKids Software / Little Math - General Discussion / Re: About language in LM on: April 21, 2010, 05:30:52 AM
Hi Jeff,

Please see the thread below:
http://forum.brillkids.com/little-math-how-tos-and-faqs/how-to-create-new-sound-sets/

Cheers,
Shuki smile
8  BrillKids Software / Little Math - General Discussion / Re: About language in LM on: April 21, 2010, 02:27:36 AM
Hi JeffYu!

Little Math currently comes with English and Mandarin Chinese voices with which to teach your child - simply use the Override function to set Chinese voices in your lessons and all of the curriculum can be taught in Chinese!

Hope that helps,
Shuki smile
9  BrillKids Software / Tech Support / Re: My picture editor is not working on: April 19, 2010, 03:17:12 AM
Hi Joni,

Is this happening consistently or was it a one-off occurrence?  Did you have any other applications open at the time that it crashed?

Thanks, some additional information may help us troubleshoot.

Cheers,

Shuki
10  BrillKids Software / Little Reader - General Discussion / Re: Printing function with LR 1.6 on: April 07, 2010, 03:45:25 AM
Hi Questers,

Depending on your printer, your drivers might actually allow you to achieve the printing format you're after, i took a quick screenshot for you to illustrate - please see the attachment below. smile

Cheers,
Shuki
11  BrillKids Software / Little Reader - General Discussion / Re: Questions about LR on: March 25, 2010, 08:52:51 AM
Hi paps,

Well the good news is, Little Reader and Little Math are both specially designed for the sole purpose of creating slideshow-style lessons.  We've implemented many highly customizable features that are inspired predominantly by multisensory and flash card learning theory, which have been scientifically proven to be the most effective way to teach young children and babies.

As for how, I personally believe the best way to find out is to jump right in and try out the customizable features for yourself - if a specific function eludes you, we have video tutorials and help manuals available for both of our software programs, in the support section of BrillKids.com.

Cheers,
Shuki smile
12  BrillKids Software / Little Reader - General Discussion / Re: Questions about LR on: March 25, 2010, 02:50:45 AM
Hi paps,

Unfortunately, the structure of a PPT and our Little Reader lessons are completely different, so there's no real way to import them.

Cheers,
Shuki
13  Downloads + Collaborations Discussions / Foreign Language Little Reader Lesson Downloads / Re: 两只老虎 on: March 23, 2010, 02:37:28 AM
Hi cjsng,

There's nothing wrong with the file extension, you need to have Little Reader installed to play the lesson. smile

Find out more about Little Reader at the link below:
http://www.brillkids.com/teach-reading

Cheers,
shuki smile
14  BrillKids Software / Little Reader - General Discussion / Re: Exporting and Reimporting on: February 23, 2010, 09:58:13 AM
Hi Ayesha,

That's indeed the correct (although not necessarily "desired") behaviour!  smile However, this has been noted and will be incorporated along with other tweaks for future versions of Little Reader.

Thanks for pointing it out for us!
Shuki smile
15  BrillKids Software / Little Reader - General Discussion / Re: Join the Little Reader v1.6 Beta Testing Program on: February 12, 2010, 02:58:59 AM
Yes, there's currently a slight oversight with how the activations are displayed - I believe right now it shows each time the license is used to activate, rather than how many slots have been used up (e.g. overlapping activations on the same computer all show up).

If you do experience difficulties activating your laptop's copy of LR though, post up here. smile

Cheers,
Shuki
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