Piano Wizard

[yvonnewpl]

Chirst,
Thanks for your prompt reply!
I plan to buy the PW without keyboard.
Can you please advise if my Yamaha NP-30
Works with PW?
Regarding the shipping cost to HK,
Shall I email to Mary to check?

Actually, after read through some of your post here and the video, I trust my daughter will like it.
As long as the kid like something, she will learn how to use it. Just like I don't need to teach her how to use my iPhone/iPad but she can always find her favorite game.

The only thing that I worry is "Can I teach her to move through the 5 levels?"
I am very weak in music, I even cannot sing a song well. I always get very low score in my high school music lessons.
Thanks!
Yvonne

[ChrisSalter]

Yvonne,

Yes it will work, but you will need to also purchase a Yamaha brand USB to MIDI cable, called a ux16 I believe, to connect the keyboard with the computer.
http://usa.yamaha.com/products/musical-instruments/keyboards/accessories/usb-midi/ux16/?mode=model You can probably find that at a Yamaha dealer in Hong Kong. Other USB to MIDI cables don't work as well because Yamaha adds extra signals that need to be translated or eliminated for best gameplay.

Also, while this one has sounds, you will probably want to use the sounds in the computer because of the backgrounds.

As for being able to take her to step 5, we literally guarantee it. Use the star stickers, be patient, but the videos are geared to people with NO music experience, the secret is (FUN) repetition, not abstract theory. You learn from each lesson enough to plus her game play and guide it to musical experiences. The star stickers get her on a path to reading from the beginning. Don't obsess about it though, let her enjoy each level and invite her to "help"you on the next levels, taking one hand, or even a single key, soon she will ask you to let her do it alone because you are messing her up!

Model it, and she will follow.

Thanks

Chris

[yvonnewpl]

Chris,
I cannot send email to mailto:[email protected]
Can you help to check the shipping cost for PW without keyboard?

Thanks!
Yvonne

[ChrisSalter]

Yvonne,

She got your email, and will respond soon.

She is the one who can look this up quickly.

Thanks

Chris

[yvonnewpl]

Dear Chris,
I have not receive any email from Mary yet, not sure if I miss any reply.
Thanks!

Yvonne

[ChrisSalter]

Yvonne,

Myko is handling this now, his email is [email protected]

Here is the shipping info he found.

Shipping to Singapore via USPS Express Mail International:

From Here: $53.00 approximate.

Academy/no keyboard.

5 lb package 13x10x4

Thanks

Chris

[yvonnewpl]

Dear Chris,

May I know the software and hardware requirement for the computer to run the PW program? We can install PW in at most 3 computers, right? What if my computer hard-dish crash and I re-install the Window, then, the computer name changed?

Actually, I want to install it in my HP notebook.

Shipping cost to Singapore is USD50, how about to Hong Kong, should I assume the same? I tried to type in my address in the PW purchasing web page, it shows USD50 on shipping cost.

Thanks!

Yvonne

[ChrisSalter]

Yvonne,

Yes, I would assume the same on shipping. If you have a hard drive crash or upgrade or something, just drop us an email and install it on the new machine, we just monitor obvious pirating say at a school or selling it or giving it away, obviously three computers is more than fair, we are just trying to prevent abuse.

Keep me in the loop how it goes with your daughter!

Thanks

Chris

[yvonnewpl]

Dear Chris,

Would you please advise the hardware and software requirement on the computer to run PW?
Just want to make sure my notebook will work with it.

Thanks a lot!!

Yvonne

[ChrisSalter]

Yvonne,

Only real issue we have is the size of the video card, should be 32 meg, most are that and more. It will work on anything Windows 98SE and above, or Mac 10X and above.

You should be fine, most computers far exceed those specs, even laptops.

thanks

Chris

[early learning17]

Chris, with the 60 day unconditional guarantee, I understand the costs of shipping both ways would have to be borne by the buyer. Am I right?Thank you.

I believe that we send a special code to use to ship it back, I will check with our support team.

Thanks

Chris

Dear Cris,

have you posted yet a reply to this question? If so, I think I have missed it, would you mind to repeat the answer please?
Another question I have got: When do you think a new version will be available?
If it isn´t too long in the future, I'd rather wait
Thank you
ISA

[ChrisSalter]

ISA,

The new version won't be out for almost a year at least, and at that time we will offer an upgrade path to our current customers. By then your kids could be well through the coursework already, so I would not wait. As for the return shipping, I forgot to double check but will do that and post it soon.

Thanks

Chris

[ChrisSalter]

Recently we had a Piano Wizard Academy Home Party demo night, and these were a couple of people we moved through the 5 steps with. Notice how we adapted to their levels with the curriculum, sequence and timing of the coaching.

Maria, age 10

<a href="http://www.youtube.com/v/KiAcvJYOQh8&rel=1" target="_blank">http://www.youtube.com/v/KiAcvJYOQh8&rel=1</a>

Jesse, age 24 (had piano lessons as a teenager)

Part 1

<a href="http://www.youtube.com/v/CC2cgsD8JO4&rel=1" target="_blank">http://www.youtube.com/v/CC2cgsD8JO4&rel=1</a>

Part 2

<a href="http://www.youtube.com/v/0BwbyBy3GKU&rel=1" target="_blank">http://www.youtube.com/v/0BwbyBy3GKU&rel=1</a>

Jesse's feedback on what it felt like to learn so quickly (uncut)

<a href="http://www.youtube.com/v/nemFCmrC9yk&rel=1" target="_blank">http://www.youtube.com/v/nemFCmrC9yk&rel=1</a>

In fifteen to twenty minutes they each mastered a challenging song with both hands, and were ready for more. . .

Enjoy,

Chris

[ChrisSalter]

PS: NO costs for us involved with the Suzuki lessons because given by a friend... how lucky for us!

Dear Cris,

I am very interested in buying PW. I don´t mind spending" all that money" IF MY DD likes it and it will make her sit more in front of the piano (she has started Suzuki 8 weeks ago and so far doesn´t want to sit in front of the piano outside the lessons, but what if it doesn´t motivate her?

So your answer to the question "Who will bear the shipping costs if I need to send it back within the time frame that you offer (was it 60 days?) is very important. . . .

Thank you very much in advance!
Kind regards,
ISA

ISA,

Thanks for reminding me, I did confirm our policy, we do pay for the shipping back, even on international orders. Fortunately for us the rate of returns is very low, so even those costs don't hurt us, in fact he said he has had only 2 returns internationally since he started over a year and a half ago, and they were incompatibility issues (one had Windows 2000, a notoriously difficult operating system for games). Sorry for not getting back to you sooner on that, I thought that was the case but did not want to confirm without talking to him. We actually have a superb tech support and customer service department, I rarely have to get involved, and we often get very nice responses from the people they deal with.

As for the Suzuki lesson, we find this often, that no matter how good the instruction, the real progress is in the practice, and since they don't have the teacher there, they feel unmotivated and unsure if they are even doing it right. Unlearning bad practice is no fun either. This ultimately is the core strength of our game system, is they love to practice and the game feedback tells them on the fly how they are doing. You may be able to incorporate both, as the Suzuki books may be in MIDI format somewhere, in which case she could follow along. What you will find though is they make much faster progress with the game and she will probably outstrip the lesson structure they have for her in Suzuki. In any case, if you do them in parallel, please keep us in the loop how it goes.

Thanks

Chris

PS Because this post is relevant to others, I am going to copy it on the general forum as well.

[yvonnewpl]

Dear Chris,
I order the PW at Feb 18, Order ID: 174336612.
When will I receive the product?
I send an email to [email protected] 2 days before but haven't get any reply yet.
Would you please help?
Thanks!
Yvonne

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