Hi Sarah,
We checked our Online Store checkout system and everything appears to be in order. Kindly provide a few more details regarding the problem you are experiencing:
1. Which Internet browser and browser version are you using?
2. Which payment option were you trying to use (PayDollar or WorldPay), or have you tried using PayPal?
3. When you got the "error on page," were you at a BrillKids page, or did the error appear in the PayDollar / WorldPay / PayPal page?
In the meantime, please check that JavaScript is enabled in your browser, and try checking out again. You may refer to this article for instructions on how to enable JavaScript:
http://support.brillkids.com/entries/20426787-how-to-enable-javascript-on-your-web-browserAlternatively, you may try using another browser, if available. We recommend Firefox (
http://www.mozilla.org/en-US/firefox/) or Chrome (
https://www.google.com/intl/en/chrome/browser/).
If you still can't checkout even after enabling JavaScript or even in other browsers, please write to us at support[at]brillkids[dot]com with your answers to our questions above so we can help you further.
Digg
