Hi Lori, sorry we missed your post!
From your description I suspect there may be an error in your computer's sound card - it's definitely not normal for the notes to not have any sound and then their sounds catch up later on.
As an initial solution, please try running the Audio Diagnostic Tool by following the instructions in this article:
How to use the Audio Diagnostic Tool
http://support.brillkids.com/entries/20433747-How-to-use-the-Audio-Diagnostic-ToolAfter each fix applied by the tool, you can check back in Little Musician if the changes fixed your playback problem. You can run the tool again a few times until the problem is resolved - if you reach a screen saying "...has finished doing all possible adjustments" but you're still having playback issues, please create a diagnostic report and email that report to us at support[at]brillkids[dot]com.
How to create a diagnostic report
http://support.brillkids.com/entries/20438423-how-to-create-a-diagnostic-report-for-your-brillkids-learning-systemI hope this helps!
Digg
