Hi Ouroboros1,
We've tested the Spend Loyalty Points page (
http://forum.brillkids.com/shop/?do=buy) and seems to be working fine -- can you kindly try using a different browser?
If you're using Internet Explorer, please try visiting this page using Firefox (
http://www.mozilla.com/en-US/)
Do let us know if it still having problems (and maybe you can send a screenshot too, especially if you're getting an error message).
Cheers,
Kezia