How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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chipmunk pictures wrong
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patreiche
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4
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5175
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April 26, 2013, 04:44:54 AM
by Lappy
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LR Cannot start
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chenny
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3
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3563
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April 23, 2013, 03:31:02 AM
by Kezia
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Error on Story "The Big Sky" (UK)
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Nok
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1
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1534
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April 17, 2013, 04:05:20 AM
by Kezia
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BrillKids Shop not in English
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Mum
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5
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3536
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April 03, 2013, 11:00:04 AM
by Mum
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We finish a session and it goes back to day 001!
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Backworking
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2
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2396
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March 27, 2013, 08:27:40 PM
by Backworking
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LR didn't work, so reinstaled, now license key problems
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Drjuliadc
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9
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4262
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March 12, 2013, 06:19:26 AM
by Kezia
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Running too quickly - audio getting chopped
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jaynay
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3
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2455
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February 28, 2013, 08:10:24 AM
by Kezia
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Problems reloading LR
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tlyoung
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2
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2422
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February 26, 2013, 09:49:10 AM
by Kezia
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Brillkids software for Android tablets
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Kgomotso
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2
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2662
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February 23, 2013, 09:54:07 PM
by Kgomotso
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MOVED: Little Math equations
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Kezia
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0
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1315
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February 21, 2013, 07:56:00 AM
by Kezia
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Received LR Deluxe Kit, Missing License Key
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Taz83
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4
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2857
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February 15, 2013, 08:24:02 AM
by Kezia
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Please , I cannot listen to LR yet!
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nuria2012
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5
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3519
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February 06, 2013, 08:09:32 PM
by nuria2012
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Game options in LR?
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lelask
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1
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1932
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February 06, 2013, 07:21:08 AM
by Kezia
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Aesop's Fables & Little Reader question
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Humbler9
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1
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2765
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January 31, 2013, 04:36:15 AM
by Kezia
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Removed limited reached
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Nicenew
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5
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3072
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January 29, 2013, 11:01:38 PM
by Barbiee
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Easy Voice Recorder not found on our computer
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civicmom15
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4
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2416
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January 27, 2013, 02:09:46 PM
by luna2009
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Little Reader Touch
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Makeba
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1
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2007
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January 25, 2013, 04:10:02 AM
by Kezia
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password for encrypte stream??
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moka
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1
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1552
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January 24, 2013, 05:49:31 AM
by Lappy
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Using word split in other language
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Bellan
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3
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2418
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January 23, 2013, 06:42:37 AM
by Kezia
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Auto forward speed cannot adjust
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trumanwu
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4
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3256
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January 22, 2013, 05:59:58 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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