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FORUM NEWS + ANNOUNCEMENTS
[17 Jan] Looking for WINK TO LEARN coupons? New coupons now available for redemption! (More...)

[22 Jul] More SPEEKEE coupons available at the BrillKids Redemption Center! (More...)

[22 Mar] Important Announcement Regarding License Keys and Usage of BrillKids Products (More...)

[26 Feb] MORE Wink to Learn coupons available at the BrillKids Redemption Center! (More...)

[08 Jun] NEW: Vietnamese Curriculum for Little Reader! (More...)

[15 May] Hello Pal Social Language Learning App Has Launched! (More...)

[3 Mar] Update: Hello Pal now Beta Testing! (What We've Been Up To) (More...)

[11 Feb] Sign up for our Little Reader Vietnamese Beta Testing Program! (Sign ups open until FEB. 15, 2015 ONLY!) (More...)

[26 Jan] More Wink to Learn coupons available at our Redemption Center! (More...)

[18 Nov] Get your Arabic Curriculum for Little Reader! (More...)

[21 Oct] EEECF News: Get 30% Off from Hoffman Academy! (More...)

[22 Sep] The EEECF is now registered in the UN and we now accept donations! (More...)

[13 Aug] The Early Education for Every Child Foundation (EEECF) is now a registered charity on AMAZON SMILE! (More...)

[12 Aug] ALL-NEW Transportation & Traffic Category Pack for Little Reader!(More...)

[21 Jul] Get 10% off our NEW Actions and Motions Category Pack for Little Reader! (More...)

[14 Jul] Get 10% off BrillKids Books! IT'S THE BRILLKIDS SUMMER BOOK SALE! (More...)

[25 Jun] BrillKids store and website now available for viewing in Arabic! (More...)

[09 Jun] Get your Russian Curriculum for Little Reader! 10% off introductory price! (More...)

[09 May] Free Little Reader, Price Changes, and Promotional Discounts! (More...)

[28 Apr] Get BabyPlus Discount Coupons at the BrillKids Coupon Redemption Center (More...)

[13 Mar] Get your FREE Chinese Curriculum Update for Little Reader! (More...)

[20 Feb] FINALLY, introducing our Spanish Curriculum for Little Reader! (More...)

[24 Feb] We're looking for Content Checkers and Testers for our Arabic Curriculum! (More...)

[10 Feb] Volunteer with the Early Education for Every Child Foundation (EEECF) (More...)

[24 Jan] Check out our NEW Thai Curriculum Pack for Little Reader! (More...)

[20 Jan] Get Discounts from BrillKids Product Partners! (More...)

[10 Jan] Introducing our New Category Pack: Exotic & Wild Animals! (More...)

[27 Nov] Sign up for our LR Spanish Beta Testing Program (LIMITED SLOTS ONLY!) (More...)

[19 Dec] Merry Christmas and Happy New Year! NOTE: BrillKids office closed on holidays (More...)

[16 Oct] Announcing the WINNERS of our BrillKids Summer Video Contest 2013! (More...)

[04 Oct] Get Little Reader Touch on your Android device! (More...)

[19 Jul] BrillKids products now available for purchase at our Russian Online Store! (More...)

[31 Jul] BrillKids Video Contest Summer 2013 - Deadline EXTENDED to August 31st! (More...)

[20 Jun] Join the BrillKids Video Contest Summer 2013! (More...)

[17 Jun] India Partners: BrillKids products now once again available in India! (More...)

[22 Apr] Little Reader Touch Version 2 Now Available (More...)

[21 Mar] French Curriculum available now for Little Reader! (More...)

[16 Apr] Spain Partners: BrillKids products now Online in Spain! (More...)

[07 Feb] Update to Little Math Version 2 now! (More...)

[07 Feb] Check out the *NEW* BrillKids Downloads Library! (More...)

[27 Feb] Singapore Partners: BrillKids products now Online in Singapore! (More...)

[20 Feb] Vietnam Partners: BrillKids products now Online in Vietnam! (More...)

[22 Jan] Important: About Sharing License Keys (More...)

[07 Nov] Update to Little Reader v3! (More...)

[19 Oct] We're Looking for Translators for our Little Reader Software (More...)

[15 Oct] More Right Brain Kids coupons available at our Redemption Center! (More...)

[25 Sep] CONTEST: Get A Free Little Musician by helping EEECF reach your friends and colleagues! (More...)

[17 Sep] Give a child the gift of literacy this Christmas: 20,000 children need your help! (More...)

[29 Aug] Little Musician wins Dr. Toy Awards! (More...)

[29 Aug] VIDEOS: Perfect Pitch at 2.5y, and compilation of Little Musician toddlers! (More...)

[09 Aug] Get Soft Mozart Coupons from the Points Redemption Center! (More...)

[03 Aug] Welcome NEW FORUM MODERATORS: Mela Bala, Mandabplus3, Kerileanne99, and Kmum! (More...)

[03 Aug] Winners of the Little Reader Video Contest (Part 5)! (More...)

[25 Jul] Bianca's Story - What happens 10+ years after learning to read as a baby/toddler (More...)

[27 Jun] Updates on our Early Education for Every Child Foundation (EEECF) (More...)

[27 Jun] Join the Little Reader Video Contest (Part 5) (More...)

[04 Jun] Being a Successful Affiliate - Now easier than ever before! (More...)

[18 May] LITTLE MUSICIAN - NOW LAUNCHED! (More...)

[30 Apr] Winners of the Little Reader Video Contest! (More...)

[28 Apr] The Early Education for Every Child Foundation - Help Us Make a Difference (More...)

[20 Apr] Little Reader Curricula on your iPad or iPhone - now possible with iAccess! (More...)

[12 Apr] LITTLE MUSICIAN - now in OPEN BETA TESTING (with a complete curriculum) (More...)

[12 Mar] *NEW* Little Reader Content Packs now available! (More...)

[01 Feb] Join the March 2012 Homeschooling Contest: Create a Monthly Theme Unit! (More...)

[27 Jan] Join the BrillKids Foundation as a Volunteer! (More...)

[20 Jan] BrillKids Featured Parent: Tonya's Teaching Story (More...)

[17 Dec] Dr. Richard Gentry joins the BrillKids Blog Team! (Read Interview on Early Reading) (More...)

[08 Dec] Little Reader Touch promo EXTENDED + Lucky Draw winners (More...)

[01 Dec] Affiliate Success Story - How Elle Made $4,527 in Sales in just 30 days (More...)

[22 Nov] Little Reader Touch now available in the App Store! (More...)

[09 Nov] Winners of the September 2011 Video Contest (More...)

[01 Nov] Another free seminar and updates from Jones Geniuses (More...)

[16 Sep] SPEEKEE is now a BrillKids partner product! Get Speekee coupons at the Coupon Redemption Center! (More...)

[02 Sep] Little Reader Wins Another Two Awards! (Mom's Best Award & TNPC Seal of Approval) (More...)

[05 Aug] Little Reader Deluxe Wins the Tillywig Brain Child Award! (More...)

[28 Jul] LITTLE MUSICIAN beta-testing NOW OPEN! - Sign up here. (More...)

[14 Jul] Little Reader Wins Another Award! (PTPA Seal of Approval) (More...)

[13 Jul] Jones Geniuses FREE Seminars & news of Fall classes (More...)

[30 Jun] Little Reader Wins 2011 Creative Child Awards! (More...)

[11 May] The *NEW* Little Reader Deluxe - now available! (More...)

[06 May] Do you blog about early learning? - Join the BrillKids Blogger Team! (More...)

[21 Apr] Aesop's Fables vol. 2 - *NEW* Storybooks from BrillKids! (More...)

[15 Apr] BrillKids Foundation - Help Us Make a Difference (More...)

[08 Apr] Get READEEZ Discount Coupons at the Forum Shop! (More...)

[06 Apr] The new Parents of Children with Special Needs board is now open! (More...)

[06 Apr] Join the Jones Geniuses online workshop for BrillKids members this April 21st! [FULLY BOOKED] (More...)

[04 Apr] Get TUNE TODDLERS Discount Coupons at the Forum Shop! (More...)

[21 Mar] BrillKids Discount Coupons - Finally Here! (More...)

[21 Mar] BrillKids on Facebook... We've MOVED! (More...)

[15 Mar] Get KINDERBACH Discount Coupons at the Forum Shop! (More...)

[08 Mar] WINNERS OF THE VIDEO CONTEST: You, Your Baby and Little Reader Part 2! (More...)

[07 Mar] Please welcome our NEW FORUM MODERATORS: Skylark, Tanikit, TmS, and TeachingMyToddlers! (More...)

[22 Feb] Do you BLOG? Join the BrillKids Blogger Team! (More...)

[11 Feb] Affiliate Program – Use BrillKids Banners to promote your affiliate link in your blogs and websites! (More...)

[31 Jan] Important: Please Upgrade to Little Reader v2.0 (More...)

[26 Jan] BrillKids Blog - Criticisms of Teaching Your Baby To Read (More...)

[21 Jan] Share your Little Reader Success Story! (More...)

[08 Jan] Little Reader available on the iPad today! (More...)

[17 Dec] Aesop's Fables vol. 1 - New storybooks from BrillKids! (More...)

[13 Dec] Infant Stimulation Cards - New at the BrillKids Store! (More...)

[08 Dec] Christmas Sale: Give the gift of learning with BrillKids! (More...)

[29 Nov] Upgrade to Little Reader 2.0 [BETA] Now! (More...)

[19 Nov] Get Discounts for products from JONES GENIUSES! (More...)

[17 Nov] Join the HOMESCHOOLING CONTEST: Create a Monthly Theme Unit! (More...)

[08 Nov] Piano Wizard Academy Offer - Exclusive to BrillKids Members! (More...)

[23 Oct] Should music be a birthright? Is music education for everyone? (More...)

[20 Oct] Introducing the BrillKids Presentation Binder Set! (More...)

[12 Oct]Get to Know Other BrillKids Parents in Your Area (More...)

[14 Sep] Teaching your kids about music - Why is it important? (More...)

[10 Sep] The new ENCYCLOPEDIC KNOWLEDGE Collaborations board is now open! (More...)

[10 Sep] Meet other BrillKids Members In Your Area! (More...)

[27 Aug] Traditional Chinese Curriculum Add-On Pack for Little Reader - Now Available! (More...)

[20 Aug] Little Reader Chinese Curriculum Add-on pack - Now Available! (More...)

[5 Aug] Take Advantage of our Special Affiliate Program Promotion! (More...)

[3 Aug] Encyclopedic Knowledge Categories for FREE, made by all of us! Please join in! (More...)

[16 Jul] WINNERS OF THE VIDEO CONTEST: You, your baby and Little Reader! (More...)

[24 Jun] Be a BrillKids Affiliate and Get Rewarded! (More...)

[24 Jun] Need help from Native Speakers of SPANISH, RUSSIAN and ARABIC for Little Reader curriculum!

[01 Jun] Deadline for Submission of Entries for the LR Video Contest - Extended Until June 30! (More...)

[19 May] Facebook "LIKE" buttons are now in BrillBaby! (More...)

[25 Mar] Introducing the all new Little Reader Deluxe Kit from BrillKids! (More...)

[18 Mar] More Signing Time Coupons available at our Forum Shop! (More...)

[11 Mar] BrillKids Discount Coupons - Coming Soon! (More...)

[09 Mar] Little Math 1.6 and Semester 2 are now available! (More...)

*


How to get Tech Support for your Little Reader

1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.

2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.

3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!


Pages: [1] 2 3 ... 16   Go Down
Subject Started by Replies Views Last post
No sound on audio files or video? Or video not playing? « 1 2 3 » KL 36 20199 Last post August 14, 2015, 04:25:32 AM
by Lappy
Mouse doesn't work to move to next slide? See here. KL 0 2397 Last post May 24, 2010, 06:15:33 AM
by KL
Pronunciation audio getting cut off? Please see here. KL 0 4699 Last post July 14, 2009, 03:05:20 AM
by KL
GUIDE TO REPORTING ERRORS / BUGS Lappy 8 7209 Last post November 28, 2008, 10:33:30 PM
by Jake
Download latest version for little reader babymum 5 245 Last post March 28, 2017, 07:59:42 AM
by Kezia
Videos Play, but Cropped Keary Bailey 2 1570 Last post December 30, 2016, 07:21:33 AM
by Kezia
Interactive element of LR not working ydolem 0 212 Last post December 11, 2016, 08:02:46 PM
by ydolem
For my 2 months baby vanitha kesavan 0 555 Last post October 07, 2016, 02:00:26 AM
by vanitha kesavan
Import picture kemil 1 873 Last post May 31, 2016, 05:12:32 AM
by Kezia
not able to log in in little reader boyneverlove 1 625 Last post May 09, 2016, 06:28:24 AM
by Kezia
Delete a word from the LR program luchicarens 2 938 Last post May 06, 2016, 10:55:12 PM
by luchicarens
LR cancels out of install - Vista SP2 / Sony Vaio StevenBhardwaj 4 1447 Last post February 23, 2016, 07:53:36 PM
by StevenBhardwaj
LR video no image or video doesn't play babymum 9 2292 Last post February 02, 2016, 06:02:02 AM
by Skylark
LR is NOT working after buying!!! WendyV 1 383 Last post February 01, 2016, 02:05:56 AM
by Lappy
little reader won't open Trieu 1 1558 Last post November 17, 2015, 07:54:58 AM
by Lappy
No keyboard on Windows10 tablet for 'Esc to Exit" thechilibuddy 0 409 Last post November 10, 2015, 02:20:09 AM
by thechilibuddy
Backup to uninstall LR and reinstall on different PC/laptop? Ayesha Nicole 6 2927 Last post October 27, 2015, 09:41:48 PM
by Ayesha Nicole
IMPT: Solution for problems in LR & LMs animated videos « 1 2 » Kezia 16 4976 Last post October 15, 2015, 06:53:03 AM
by Kezia
the curriculum does not install andreisraelana 1 892 Last post September 29, 2015, 10:10:56 AM
by Kezia
Generate "categories" listing babymum 1 1139 Last post September 21, 2015, 03:39:55 AM
by Kezia
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