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FORUM NEWS + ANNOUNCEMENTS

[17 June] India Partners: BrillKids products now once again available in India! (More...)

[10 June] Happy Day to all the DADS from BrillKids! (More...)

[22 Apr] Little Reader Touch Version 2 Now Available! (More...)

[21 Mar] French Curriculum available now for Little Reader! (More...)

[06 May] Happy Mother's Day from BrillKids! (More...)

[16 Apr] Spain Partners: BrillKids products now Online in Spain! (More...)

[07 Feb] Update to Little Math Version 2 now! (More...)

[29 Mar] Get 10% off at the BrillKids Online Stores for International Children's Book Day - Promo not available in restricted territories. (More...)

[07 Feb] Check out the *NEW* BrillKids Downloads Library! (More...)

[27 Feb] Singapore Partners: BrillKids products now Online in Singapore! (More...)

[20 Feb] Vietnam Partners: BrillKids products now Online in Vietnam! (More...)

[06 Feb] Announcement: BrillKids office will be closed from Feb. 9 to 13, 2013 (More...)

[22 Jan] Important: About Sharing License Keys (More...)

[07 Nov] Update to Little Reader v3! (More...)

[19 Oct] We're Looking for Translators for our Little Reader Software (More...)

[15 Oct] More Right Brain Kids coupons available at our Redemption Center! (More...)

[25 Sep] CONTEST: Get A Free Little Musician by helping EEECF reach your friends and colleagues! (More...)

[17 Sep] Give a child the gift of literacy this Christmas: 20,000 children need your help! (More...)

[29 Aug] Little Musician wins Dr. Toy Awards! (More...)

[29 Aug] VIDEOS: Perfect Pitch at 2.5y, and compilation of Little Musician toddlers! (More...)

[09 Aug] Get Soft Mozart Coupons from the Points Redemption Center! (More...)

[04 Aug] BrillKids Affiliate Program Promotion - Earn More Commissions this August! (More...)

[04 Aug] BrillKids Back to School Sale - Get 10% OFF on all BrillKids products!(More...)

[03 Aug] Welcome NEW FORUM MODERATORS: Mela Bala, Mandabplus3, Kerileanne99, and Kmum! (More...)

[03 Aug] Winners of the Little Reader Video Contest (Part 5)! (More...)

[25 Jul] Bianca's Story - What happens 10+ years after learning to read as a baby/toddler (More...)

[27 Jun] Updates on our Early Education for Every Child Foundation (EEECF) (More...)

[27 Jun] Join the Little Reader Video Contest (Part 5) (More...)

[04 Jun] Being a Successful Affiliate - Now easier than ever before! (More...)

[18 May] LITTLE MUSICIAN - NOW LAUNCHED! (More...)

[30 Apr] Winners of the Little Reader Video Contest! (More...)

[28 Apr] The Early Education for Every Child Foundation - Help Us Make a Difference (More...)

[20 Apr] Little Reader Curricula on your iPad or iPhone - now possible with iAccess! (More...)

[12 Apr] LITTLE MUSICIAN - now in OPEN BETA TESTING (with a complete curriculum) (More...)

[12 Mar] *NEW* Little Reader Content Packs now available! (More...)

[01 Feb] Join the March 2012 Homeschooling Contest: Create a Monthly Theme Unit! (More...)

[27 Jan] Join the BrillKids Foundation as a Volunteer! (More...)

[20 Jan] BrillKids Featured Parent: Tonya's Teaching Story (More...)

[17 Dec] Dr. Richard Gentry joins the BrillKids Blog Team! (Read Interview on Early Reading) (More...)

[08 Dec] Little Reader Touch promo EXTENDED + Lucky Draw winners (More...)

[01 Dec] Affiliate Success Story - How Elle Made $4,527 in Sales in just 30 days (More...)

[22 Nov] Little Reader Touch now available in the App Store! (More...)

[09 Nov] Winners of the September 2011 Video Contest (More...)

[01 Nov] Another free seminar and updates from Jones Geniuses (More...)

[16 Sep] SPEEKEE is now a BrillKids partner product! Get Speekee coupons at the Coupon Redemption Center! (More...)

[02 Sep] Little Reader Wins Another Two Awards! (Mom's Best Award & TNPC Seal of Approval) (More...)

[05 Aug] Little Reader Deluxe Wins the Tillywig Brain Child Award! (More...)

[28 Jul] LITTLE MUSICIAN beta-testing NOW OPEN! - Sign up here. (More...)

[14 Jul] Little Reader Wins Another Award! (PTPA Seal of Approval) (More...)

[13 Jul] Jones Geniuses FREE Seminars & news of Fall classes (More...)

[30 Jun] Little Reader Wins 2011 Creative Child Awards! (More...)

[11 May] The *NEW* Little Reader Deluxe - now available! (More...)

[06 May] Do you blog about early learning? - Join the BrillKids Blogger Team! (More...)

[21 Apr] Aesop's Fables vol. 2 - *NEW* Storybooks from BrillKids! (More...)

[15 Apr] BrillKids Foundation - Help Us Make a Difference (More...)

[08 Apr] Get READEEZ Discount Coupons at the Forum Shop! (More...)

[06 Apr] The new Parents of Children with Special Needs board is now open! (More...)

[06 Apr] Join the Jones Geniuses online workshop for BrillKids members this April 21st! [FULLY BOOKED] (More...)

[04 Apr] Get TUNE TODDLERS Discount Coupons at the Forum Shop! (More...)

[21 Mar] BrillKids Discount Coupons - Finally Here! (More...)

[21 Mar] BrillKids on Facebook... We've MOVED! (More...)

[15 Mar] Get KINDERBACH Discount Coupons at the Forum Shop! (More...)

[08 Mar] WINNERS OF THE VIDEO CONTEST: You, Your Baby and Little Reader Part 2! (More...)

[07 Mar] Please welcome our NEW FORUM MODERATORS: Skylark, Tanikit, TmS, and TeachingMyToddlers! (More...)

[04 Mar] Get BOCA BETH Discount Coupons at the Forum Shop! (More...)

[22 Feb] Do you BLOG? Join the BrillKids Blogger Team! (More...)

[11 Feb] Affiliate Program – Use BrillKids Banners to promote your affiliate link in your blogs and websites! (More...)

[31 Jan] Important: Please Upgrade to Little Reader v2.0 (More...)

[26 Jan] BrillKids Blog - Criticisms of Teaching Your Baby To Read (More...)

[21 Jan] Share your Little Reader Success Story! (More...)

[08 Jan] Little Reader available on the iPad today! (More...)

[17 Dec] Aesop's Fables vol. 1 - New storybooks from BrillKids! (More...)

[13 Dec] Infant Stimulation Cards - New at the BrillKids Store! (More...)

[08 Dec] Christmas Sale: Give the gift of learning with BrillKids! (More...)

[29 Nov] Upgrade to Little Reader 2.0 [BETA] Now! (More...)

[19 Nov] Get Discounts for products from JONES GENIUSES! (More...)

[17 Nov] Join the HOMESCHOOLING CONTEST: Create a Monthly Theme Unit! (More...)

[08 Nov] Piano Wizard Academy Offer - Exclusive to BrillKids Members! (More...)

[23 Oct] Should music be a birthright? Is music education for everyone? (More...)

[20 Oct] Introducing the BrillKids Presentation Binder Set! (More...)

[12 Oct]Get to Know Other BrillKids Parents in Your Area (More...)

[14 Sep] Teaching your kids about music - Why is it important? (More...)

[10 Sep] The new ENCYCLOPEDIC KNOWLEDGE Collaborations board is now open! (More...)

[10 Sep] Meet other BrillKids Members In Your Area! (More...)

[27 Aug] Traditional Chinese Curriculum Add-On Pack for Little Reader - Now Available! (More...)

[20 Aug] Little Reader Chinese Curriculum Add-on pack - Now Available! (More...)

[5 Aug] Take Advantage of our Special Affiliate Program Promotion! (More...)

[3 Aug] Encyclopedic Knowledge Categories for FREE, made by all of us! Please join in! (More...)

[16 Jul] WINNERS OF THE VIDEO CONTEST: You, your baby and Little Reader! (More...)

[24 Jun] Be a BrillKids Affiliate and Get Rewarded! (More...)

[24 Jun] Need help from Native Speakers of SPANISH, RUSSIAN and ARABIC for Little Reader curriculum!

  [01 Jun] Deadline for Submission of Entries for the LR Video Contest - Extended Until June 30! (More...)

[19 May] Facebook "LIKE" buttons are now in BrillBaby! (More...)

[25 Mar] Introducing the all new Little Reader Deluxe Kit from BrillKids! (More...)

[18 Mar] More Signing Time Coupons available at our Forum Shop! (More...)

[11 Mar] BrillKids Discount Coupons - Coming Soon! (More...)

[09 Mar] Little Math 1.6 and Semester 2 are now available! (More...)

*


How to get Tech Support for your Little Reader

1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.

2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.

3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!


Child Boards
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560 Posts
82 Topics
Last post by Jasmineho
in Problems installing my L...
on March 31, 2012, 04:28:57 PM
Pages: [1] 2 3 ... 14   Go Down
Subject Started by Replies Views Last post
No sound on audio files or video? Or video not playing? « 1 2 3 » KL 34 8374 Last post February 15, 2013, 02:30:46 PM
by luna2009
Mouse doesn't work to move to next slide? See here. KL 0 1020 Last post May 24, 2010, 06:15:33 AM
by KL
Pronunciation audio getting cut off? Please see here. KL 0 2409 Last post July 14, 2009, 03:05:20 AM
by KL
GUIDE TO REPORTING ERRORS / BUGS Lappy 8 3543 Last post November 28, 2008, 10:33:30 PM
by Jake
Transfering to new computer BEM 3 40 Last post June 18, 2013, 02:48:49 AM
by Kezia
Little Reader won't start liva 5 52 Last post June 17, 2013, 04:10:48 PM
by liva
LR- Game recording voices for correct answers etc. ExtremeBartendingDad 4 49 Last post June 11, 2013, 05:55:42 PM
by ExtremeBartendingDad
no sounds on LR and LM BillieJo 1 21 Last post June 11, 2013, 03:01:42 AM
by Kezia
title slides AmyW 0 24 Last post June 07, 2013, 10:26:51 AM
by AmyW
LR locked up! Ayesha Nicole 8 1648 Last post May 31, 2013, 03:29:17 AM
by Kezia
Animations sometimes don't display Morag 2 111 Last post May 23, 2013, 03:51:54 AM
by Kezia
cannot download lil chinese lee242436 0 99 Last post May 19, 2013, 12:07:19 PM
by lee242436
downloading additional content nikkiwn 0 58 Last post May 16, 2013, 09:45:22 PM
by nikkiwn
math problem Lookpear 1 126 Last post May 15, 2013, 02:40:10 AM
by Kezia
video .avi not working luna2009 3 125 Last post May 13, 2013, 01:32:20 AM
by Kezia
LR multisensory audio missing in some slides normal? agnes4eva 4 99 Last post May 10, 2013, 11:00:56 AM
by agnes4eva
little reader touch can not download course myakasim 1 177 Last post May 09, 2013, 06:04:30 AM
by Kezia
not able to log in in little reader Neptune 1 84 Last post April 26, 2013, 05:51:14 AM
by Kezia
chipmunk pictures wrong patreiche 4 684 Last post April 26, 2013, 04:44:54 AM
by Lappy
LR Cannot start chenny 3 256 Last post April 23, 2013, 03:31:02 AM
by Kezia
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