How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Pronunciation audio getting cut off? Please see here.
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KL
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0
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7764
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July 14, 2009, 03:05:20 AM
by KL
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Mouse doesn't work to move to next slide? See here.
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KL
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0
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4559
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May 24, 2010, 06:15:33 AM
by KL
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GUIDE TO REPORTING ERRORS / BUGS
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Lappy
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8
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13146
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November 28, 2008, 10:33:30 PM
by Jake
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No sound on audio files or video? Or video not playing?
« 1 2 3 »
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KL
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36
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37228
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August 14, 2015, 04:25:32 AM
by Lappy
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MOVED: Not receiving notifications
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nhockaday
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0
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1841
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February 10, 2011, 02:16:45 PM
by nhockaday
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Little Reader Progress Diary
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Sonshine
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0
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2029
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September 20, 2011, 12:04:59 AM
by Sonshine
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Thanks for getting us back online with LR!
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tlyoung
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0
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1968
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September 22, 2011, 11:04:31 PM
by tlyoung
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"Rhyme - Circle -Two Oranges" has error
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shanerel
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0
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1876
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October 22, 2011, 04:58:23 PM
by shanerel
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Copy the LR Chinese semester 1 into categories
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babymum
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0
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2120
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July 23, 2012, 08:29:36 AM
by babymum
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Progress Diary For multiple Children Malfunction
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MamiBonita
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0
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1706
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January 12, 2013, 02:58:28 AM
by MamiBonita
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MOVED: Little Math equations
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Kezia
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0
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1298
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February 21, 2013, 07:56:00 AM
by Kezia
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Help with making new files in LR
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Chukwuma
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0
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1596
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November 11, 2014, 06:24:37 PM
by Chukwuma
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No keyboard on Windows10 tablet for 'Esc to Exit"
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thechilibuddy
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0
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1389
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November 10, 2015, 02:20:09 AM
by thechilibuddy
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For my 2 months baby
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vanitha kesavan
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0
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2178
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October 07, 2016, 02:00:26 AM
by vanitha kesavan
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Interactive element of LR not working
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ydolem
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0
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1569
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December 11, 2016, 08:02:46 PM
by ydolem
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Adobe problem
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rooneysoccer
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0
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2877
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June 22, 2018, 09:13:51 AM
by rooneysoccer
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Early reading software recommendations?
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lamxuyen
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0
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1072
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August 14, 2018, 03:12:07 AM
by lamxuyen
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Help
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ketty rain
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0
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965
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October 24, 2018, 07:00:27 PM
by ketty rain
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Mozilla Firefox Help
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geery86252712
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0
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1147
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June 25, 2019, 08:50:07 PM
by geery86252712
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How To Login To Netgear Router ? +1-844-245-8772
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netgearrouterlogin
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0
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683
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July 15, 2019, 10:48:26 AM
by netgearrouterlogin
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
Sticky Topic
Poll
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