How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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i had a big download problem
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aiden01
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4
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6419
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August 07, 2012, 05:49:32 AM
by Lappy
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Can't import LR curriculum
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sls25
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4
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6800
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July 25, 2012, 12:06:32 PM
by sls25
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Copy the LR Chinese semester 1 into categories
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babymum
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0
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2140
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July 23, 2012, 08:29:36 AM
by babymum
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how to display session "words only" without any pictures?
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early learning17
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1
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2862
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July 04, 2012, 03:13:00 AM
by Kezia
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Trial version of Little Reader not removed after 14 days
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c0mtesse
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3
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4419
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June 20, 2012, 12:14:44 PM
by c0mtesse
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I got problem about program stop working.
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MommyKubkhun
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3
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3360
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June 19, 2012, 02:42:45 AM
by Kezia
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free trail lessons not working, asking for a password
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mariashar
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1
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2461
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June 14, 2012, 03:57:31 AM
by Kezia
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Problems when exporting LR files
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andreasro
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1
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2516
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June 13, 2012, 07:13:20 AM
by Kezia
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Cannot download Chinese Curriculum from the store
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madsumm
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1
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2373
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June 05, 2012, 09:54:11 AM
by Kezia
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Music Clip is mislabelled.
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Eliana
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3
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3219
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May 22, 2012, 06:18:57 AM
by Kezia
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Problems with Little Reader
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BrittanySalama
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6
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4065
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May 14, 2012, 07:08:24 AM
by Kezia
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Pls help me
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rainbowmom
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1
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2525
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May 08, 2012, 06:24:51 AM
by Kezia
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ciao a tutti!
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Anymor
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1
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2861
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April 24, 2012, 03:09:07 AM
by TeachingMyToddlers
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customising each flash, mutlisensory and pic flash session to apply to all lesso
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baby09
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2
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3361
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April 16, 2012, 07:02:18 AM
by baby09
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Upgarde little reader to 2.0 problem
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mandy051001
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1
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3160
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April 10, 2012, 07:42:44 AM
by Kezia
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about little reader touch
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sammaituha
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1
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3564
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March 05, 2012, 07:00:18 AM
by Kezia
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Computer won't turn on...
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BrittanySalama
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3
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3617
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February 27, 2012, 01:59:02 AM
by Kezia
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LR-Chinese words not right
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babymum
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3
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3320
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February 22, 2012, 02:50:56 PM
by babymum
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LR: advance key changed from Mouse click to Space Bar & auto-advance
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thisengineburns
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1
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2404
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February 17, 2012, 08:30:59 PM
by Mae_Jakob_Ka
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LR volume became soft
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babymum
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3
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2542
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February 17, 2012, 03:31:16 PM
by babymum
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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