How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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"Rhyme - Circle -Two Oranges" has error
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shanerel
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0
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1889
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October 22, 2011, 04:58:23 PM
by shanerel
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Malicious Attempt Detected?
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Sonshine
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1
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2248
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October 07, 2011, 07:32:22 AM
by Kezia
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Little Reader stop running after half of the session
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May6
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1
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2151
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October 06, 2011, 04:26:18 AM
by Kezia
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Kezia,please help me?
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aungpoa_mamy1
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14
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11573
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October 03, 2011, 07:12:14 AM
by Kezia
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Little Reader Story - missing words
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ShenLi
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5
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4054
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September 26, 2011, 09:10:31 AM
by Kezia
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Thanks for getting us back online with LR!
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tlyoung
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0
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1985
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September 22, 2011, 11:04:31 PM
by tlyoung
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How to change English (US) curriculum to English (UK)?
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pollyanna
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4
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3876
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September 21, 2011, 02:42:26 PM
by pollyanna
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AutoFwd not working?
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madsumm
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3
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3807
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September 20, 2011, 07:15:43 AM
by Eddy
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Little Reader Progress Diary
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Sonshine
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0
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2047
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September 20, 2011, 12:04:59 AM
by Sonshine
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Turn off while i am using little reader (chinese and English) with kids
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groverivy
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1
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2250
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August 30, 2011, 07:25:15 AM
by Kezia
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How do I remove (or delete) courses from LR 2.0?
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looc
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1
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2034
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August 25, 2011, 03:26:46 AM
by Kezia
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Re: activation key
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tanchunsian
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4
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3741
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August 03, 2011, 06:26:00 AM
by Kezia
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second computer set up
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lizaveta
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1
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2343
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August 03, 2011, 05:54:06 AM
by Kezia
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Little reader freezes my computer!
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tanchunsian
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4
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3705
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August 02, 2011, 01:47:49 AM
by Kezia
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Audio Issues with English curriculum
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Skylark
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1
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1993
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August 01, 2011, 06:27:02 AM
by Kezia
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Please Help!
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MonkeynoseMomma
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2
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3071
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July 27, 2011, 03:45:51 AM
by Kezia
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activation key
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mko
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1
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3077
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July 19, 2011, 05:45:20 AM
by Kezia
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Lessons Downloads
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David Chen
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1
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2407
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July 18, 2011, 03:12:16 AM
by Kezia
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Random slide not working
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MummyRoo
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2
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2755
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July 15, 2011, 03:18:57 PM
by MummyRoo
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Reader and maths program hang in mid lesson
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jalynne
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1
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2101
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July 11, 2011, 05:52:37 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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