How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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LR/LM on a new laptop
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Mae_Jakob_Ka
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3
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3080
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May 17, 2011, 02:24:25 AM
by Kezia
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old version crashing, how do I upgrade?
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mtb999
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1
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2236
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May 13, 2011, 08:19:06 AM
by Kezia
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Unable to use purchased curriculum
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vivikool
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1
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2027
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May 09, 2011, 08:22:01 AM
by Kezia
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Text amount for word files?
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Ayesha Nicole
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1
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2785
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May 03, 2011, 06:13:06 AM
by Kezia
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when i click on buton ADVANCED PALY/EDIT, it will display the CRASH DETAILS
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puan sarah
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1
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2154
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May 03, 2011, 05:46:52 AM
by Kezia
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I can not hear first sound
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tawan2549
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1
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2409
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April 27, 2011, 04:06:47 AM
by Kezia
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playback problem
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Franco Serafini
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3
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3630
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April 21, 2011, 06:30:47 AM
by Kezia
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Need help
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Kul
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1
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2504
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April 20, 2011, 03:17:47 AM
by Kezia
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Codec Packs
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Ayesha Nicole
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1
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2938
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April 14, 2011, 03:43:50 AM
by Eddy
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Format laptop
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Sammie09
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1
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2669
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April 12, 2011, 10:29:53 AM
by Kezia
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Downloading media library files for semester 1
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julie77
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3
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3703
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April 11, 2011, 02:33:57 AM
by Kezia
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I have a problem with the LR trail.
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Shrimp
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4
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3933
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April 08, 2011, 05:03:34 PM
by Shrimp
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Custom Content Disappeared with Update
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Kballent
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10
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7905
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April 08, 2011, 03:06:09 AM
by nhockaday
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deactivating a license key as i have got a new lap top
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fatima786
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1
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2689
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April 07, 2011, 03:39:05 AM
by Eddy
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Doman Method via LR for Teaching Foreign Languages
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Ayesha Nicole
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1
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2581
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April 06, 2011, 04:19:19 PM
by KL
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PNG / TIFF / JPEG missing text?
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Ayesha Nicole
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1
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3016
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April 06, 2011, 08:34:44 AM
by Eddy
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Edit Multiple Playlists
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Ayesha Nicole
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3
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3003
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April 06, 2011, 02:45:29 AM
by Eddy
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Little Reader Chinese Trial
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waterdreamer
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1
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2535
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April 01, 2011, 06:11:06 AM
by Kezia
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Automatically continuing to the new session without prompting
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Skylark
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2
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2336
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April 01, 2011, 02:18:22 AM
by Skylark
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Lost my files
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akalori
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7
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5544
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March 31, 2011, 03:10:12 AM
by Kezia
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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