How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Pictures are enlarged in LR - Any way to fix it?
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lavs
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1
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2346
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March 24, 2011, 05:11:19 AM
by Kezia
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Little Reader sound problems
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ashwa
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1
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2806
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March 22, 2011, 07:50:02 AM
by Kezia
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LR media files missing
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cowboy2009
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1
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2438
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March 21, 2011, 06:01:53 AM
by Kezia
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No sound for subsequent words in word flash session
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yinhuey
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12
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7125
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March 21, 2011, 01:51:39 AM
by Kezia
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LR LICENSE KEY problem
« 1 2 »
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zaku
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22
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11967
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March 20, 2011, 12:45:28 PM
by zaku
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LR Data Upgrade Error Message?!?
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Ayesha Nicole
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14
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8442
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March 15, 2011, 04:01:25 AM
by Kezia
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Re-activate a deactivated account
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celestial333
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1
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2353
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March 14, 2011, 06:31:30 AM
by Kezia
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Stop the programe automatically
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Sammy Wong
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1
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3403
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March 09, 2011, 02:40:28 AM
by Kezia
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How to add multiple words at one go?
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NewMom27
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1
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2665
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March 05, 2011, 02:08:56 PM
by KL
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only one license key available
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honeytree
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2
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2589
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March 01, 2011, 03:53:49 PM
by honeytree
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Missing licence key
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NurFarah
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1
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2297
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February 28, 2011, 11:05:14 AM
by Kezia
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License key problem
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tlyoung
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4
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3713
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February 21, 2011, 08:41:44 AM
by sidonia
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aesops fables- can't find
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ExtremeBartendingDad
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5
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4062
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February 17, 2011, 02:36:46 AM
by Kezia
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Getting caught in a loop, and going backwards
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spaceman
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2
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2435
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February 16, 2011, 04:01:41 PM
by KL
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problam about program...
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taeyang
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4
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2627
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February 15, 2011, 09:41:00 AM
by Lappy
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English (US) Semester 2
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nachung
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2
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2033
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February 15, 2011, 05:12:17 AM
by nachung
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Error Message "Object reference not set to an instance of an object"
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AdrianWong
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1
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2544
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February 14, 2011, 04:25:09 AM
by Kezia
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Unable to import file.- Tech support won't respond
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Cookwise
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1
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2063
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February 12, 2011, 06:25:29 AM
by Kezia
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MOVED: Not receiving notifications
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nhockaday
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0
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1854
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February 10, 2011, 02:16:45 PM
by nhockaday
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Can't see the preview options on my download files.
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Mae_Jakob_Ka
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2
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2867
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February 07, 2011, 05:10:44 PM
by Mae_Jakob_Ka
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 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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