How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Video files not displaying
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sniki
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1
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2488
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November 15, 2010, 09:54:58 AM
by Kezia
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How to move categories into folder?
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sniki
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1
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2129
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November 15, 2010, 05:11:34 AM
by Kezia
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"Media Files Are Missing."
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Giana
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1
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2501
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November 15, 2010, 04:53:56 AM
by Kezia
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Little Reader: failure to play alphabet after upload of British curriculum
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zefirchik
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3
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3062
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November 11, 2010, 03:24:03 AM
by Kezia
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Hindi Files not showing Fonts correctly - Pls Help !
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sniki
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5
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5020
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November 09, 2010, 03:34:17 AM
by Kezia
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How to by from the online store ?
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sidonia
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1
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2284
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November 08, 2010, 04:42:56 AM
by Kezia
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Would LR/LM work on LInux?
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Skylark
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1
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2184
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November 08, 2010, 04:39:21 AM
by Kezia
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Sound files not playing properly
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Ezhik
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2
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2989
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October 27, 2010, 12:18:16 PM
by MummyRoo
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US semesters disappeared
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FTanner
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1
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2260
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October 27, 2010, 06:19:44 AM
by KL
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not working
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mariashar
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1
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2191
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October 26, 2010, 02:51:29 AM
by Kezia
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lost my English (US) courses
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Anja Grim
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1
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2268
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October 24, 2010, 02:27:10 PM
by KL
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Little Reader crashes in Multisensory
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hamsalad
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7
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4552
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October 21, 2010, 04:11:16 AM
by Kezia
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Cant download Semester 2
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Nadenka
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10
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5772
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October 20, 2010, 04:09:51 AM
by Kezia
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obtaining my licensce key
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oliveplants10
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1
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2235
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October 15, 2010, 04:17:31 AM
by Kezia
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LR installed but still only have 9 lessons
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oliveplants10
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3
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2989
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October 14, 2010, 04:28:41 PM
by nhockaday
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Voice Recorder
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kim tham
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2
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3444
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October 14, 2010, 05:46:29 AM
by Kezia
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Media Files Missing, but a Current Subscriber and after downloading Content
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bigsue19
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10
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6118
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October 13, 2010, 05:25:30 AM
by Kezia
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Install LR-LM softwares on PC without internet connetion.
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kreena
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7
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5326
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October 13, 2010, 04:50:02 AM
by kreena
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Cannot show Chinese curriculum
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anniewhng
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1
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2476
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October 07, 2010, 02:52:19 AM
by Kezia
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My account keeps desactivating
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rguarin
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1
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2675
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October 04, 2010, 09:03:05 AM
by Lappy
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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