How to get Tech Support for your Little Reader
1. Reproduce the problem Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post ![](http://forum.brillkids.com/Themes/dilbermc/images/sort_down.gif) |
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"random" issues
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dsahala
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3
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3403
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October 04, 2010, 07:51:04 AM
by Kezia
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Little Reader doesn't work.
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rendylee
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1
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2174
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October 04, 2010, 03:19:12 AM
by Kezia
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LR doesn't show the words "according with list"
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Gilma
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2
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2396
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September 30, 2010, 12:09:49 PM
by Gilma
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Little Reader Chinese (Simplified) Curriculum - license key invalid
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hshii
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2
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2878
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September 28, 2010, 03:58:15 AM
by hshii
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LR crashes after 150 words in a playlist
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jezze_y
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2
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2694
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September 24, 2010, 08:01:31 AM
by jezze_y
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LR crashes every time!
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bouncycat
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2
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3912
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September 24, 2010, 07:33:10 AM
by Kezia
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Lessons not going beyond 10 days. I bought full year
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ExtremeBartendingDad
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2
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2634
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September 24, 2010, 06:59:52 AM
by Kezia
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LR and LM encountered the problem and need to close
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monika2001
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4
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3097
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September 22, 2010, 03:12:47 PM
by monika2001
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New Chinese add-on pack License Key Invalid
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Jane Wong
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3
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3046
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September 21, 2010, 07:02:11 AM
by Jane Wong
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Extraction Failed. No Such Interface Supported.
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akalori
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4
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4487
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September 16, 2010, 09:49:30 AM
by Kezia
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LR and LM Issues
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Cme
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4
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11560
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September 16, 2010, 09:20:22 AM
by Kezia
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Product Uninstalled
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TeachingMyToddlers
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1
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2513
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September 14, 2010, 03:03:58 AM
by Kezia
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14 day trial
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nathasia
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1
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3302
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September 08, 2010, 05:26:07 AM
by Kezia
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windows 7 64bit
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pwyc
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1
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3013
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September 06, 2010, 03:27:54 AM
by Kezia
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account deactivated
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Denise Joy
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3
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3580
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September 04, 2010, 04:43:06 AM
by Kezia
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LR Downloads
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kreena
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2
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3313
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September 02, 2010, 12:01:33 PM
by kreena
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Can y change the entire LR curriculum in a different language?
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sidonia
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1
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3292
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September 01, 2010, 04:13:59 AM
by Kezia
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Loyalty points not showing in my account
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jezze_y
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3
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3468
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August 30, 2010, 10:07:05 AM
by jezze_y
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Download showing US curriculum instead of UK
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jezze_y
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2
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2809
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August 27, 2010, 08:11:01 AM
by Kezia
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Some Chinese fonts did not show. How to solve the font problem?
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tippi
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1
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2083
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August 27, 2010, 07:56:47 AM
by Kezia
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Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
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Poll
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