How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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LR hangs while playing lessons
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shaenyeo
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8
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8723
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June 30, 2010, 07:36:15 AM
by Kezia
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Cannot add video
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nancylls
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1
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3435
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June 25, 2010, 03:11:29 AM
by Kezia
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sound of end of word cutting off
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mistersmom
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5
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6125
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June 25, 2010, 02:55:06 AM
by Kezia
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LR stopped working
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Nadenka
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8
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10848
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June 18, 2010, 03:49:25 AM
by KL
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Cannot access any modules on little reader
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bayla
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2
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4990
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June 15, 2010, 09:46:48 AM
by Kezia
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LR and LM not working
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grasshopper
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10
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9416
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June 15, 2010, 05:56:55 AM
by Kezia
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little reader screen wrong size??
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princessclem
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4
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5953
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June 09, 2010, 03:09:27 PM
by princessclem
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Little reader-chinese
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drool_drool
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1
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4038
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June 09, 2010, 03:46:04 AM
by Kezia
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Download of semester 2
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advaya
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2
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5584
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June 08, 2010, 05:43:15 AM
by KL
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
 Sticky Topic
 Poll
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