How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Videos Play, but Cropped
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Keary Bailey
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2
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8265
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December 30, 2016, 07:21:33 AM
by Kezia
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Interactive element of LR not working
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ydolem
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0
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1595
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December 11, 2016, 08:02:46 PM
by ydolem
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For my 2 months baby
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vanitha kesavan
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0
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2202
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October 07, 2016, 02:00:26 AM
by vanitha kesavan
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Import picture
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kemil
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1
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2874
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May 31, 2016, 05:12:32 AM
by Kezia
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not able to log in in little reader
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boyneverlove
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1
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2109
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May 09, 2016, 06:28:24 AM
by Kezia
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Delete a word from the LR program
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luchicarens
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2
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2969
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May 06, 2016, 10:55:12 PM
by luchicarens
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LR video no image or video doesn't play
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babymum
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10
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6545
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April 12, 2016, 10:06:34 PM
by Olgaiilya
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LR cancels out of install - Vista SP2 / Sony Vaio
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StevenBhardwaj
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4
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4161
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February 23, 2016, 07:53:36 PM
by StevenBhardwaj
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LR is NOT working after buying!!!
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WendyV
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1
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1934
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February 01, 2016, 02:05:56 AM
by Lappy
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little reader won't open
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Trieu
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1
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4473
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November 17, 2015, 07:54:58 AM
by Lappy
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No keyboard on Windows10 tablet for 'Esc to Exit"
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thechilibuddy
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0
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1406
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November 10, 2015, 02:20:09 AM
by thechilibuddy
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IMPT: Solution for problems in LR & LMs animated videos
« 1 2 »
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Kezia
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16
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12576
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October 15, 2015, 06:53:03 AM
by Kezia
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the curriculum does not install
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andreisraelana
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1
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2164
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September 29, 2015, 10:10:56 AM
by Kezia
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Generate "categories" listing
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babymum
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1
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2638
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September 21, 2015, 03:39:55 AM
by Kezia
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Video playback is just black screen
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lulush91
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2
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4181
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July 20, 2015, 05:54:30 PM
by lulush91
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PC got problem, alternative ways to backup
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babymum
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2
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3105
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July 15, 2015, 04:59:39 AM
by babymum
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Little Reader Touch not installing on my IPad
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knstrick
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1
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2327
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May 29, 2015, 01:48:44 AM
by Kezia
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LR volume sudden high and low
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agnes4eva
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4
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3991
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May 26, 2015, 02:27:44 AM
by Kezia
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Little Reader Android Lollipop has no sound for some packages
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Manamarak
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1
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3648
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April 22, 2015, 09:55:58 AM
by Kezia
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Little Reader Touch keeps shutting down
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nancylls
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1
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9078
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January 05, 2015, 04:38:58 AM
by Kezia
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 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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 Locked Topic
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 Poll
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