Hi Julie!
Can you kindly confirm a few things:
- Did you see a message like "Import was completed successfully" after the import process was finished, or did you get an error instead? If you got an error message, what did it say?
- After importing, can you see your curriculum Courses or Categories, or are these missing as well?
- Lastly, which version of Little Reader are you using?
In the meantime, please try doing the following:
1. Upgrade to the latest version of Little Reader (v 2.0.700)
You may also download the installer for this from your Account Management page. Before proceeding with the upgrade, do make sure that you have saved a backup of your personal or downloaded lessons using the Export function (or the Backup function, if you are already using LR 2.0) -- in case you find that some of your personal lessons are missing after upgrading LR, you may simply import your backup file to put them back into LR.
2. Re-import your Curriculum content files
Since you have just downloaded your content files, you don't need to download these particular files again. Simply re-import your files once you have upgraded LR.
3. Import your license key
If after importing your content files, you still cannot see your lessons, please try re-activating your Little Reader by importing your license key.
** You may find detailed instructions for doing these in this article:
http://support.brillkids.com/index.php/article/little-reader-install-and-setup-from-accountI hope this helps!
If you are still having problems, kindly attach a Diagnostic Report to your reply so we can troubleshoot further. For instructions on how to create a Diagnostic Report, do have a look at this article:
http://support.brillkids.com/index.php/article/get-tech-support-little-reader-2
Digg
