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Author Topic: LR media files missing  (Read 2429 times)
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cowboy2009
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« on: March 19, 2011, 03:37:38 PM »
Hi tech support team,

LR (Sem 2) ~ start from Day158, the media files for A. Word Flash; B2. Multisensory; C. Picture Flash are all missing suddenly. I tried to download content files in parts from my Account Management, there are Part 1~ Part 5. Which part should I download ? I already tried to download Part 1 files and imported BUT the problem stills. Here attached the diagnostic report for your ref.  smile

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Kezia
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« Reply #1 on: March 21, 2011, 06:01:53 AM »
Thanks for the diagnostic report! We didn't notice anything unusual from your report, so perhaps re-importing your content files would solve the problem.

I recommend that you download all the Sem 2 files (starting from the "Curriculum" file to "Content" Parts 1 to 5) -- this will ensure that you will get all the media files you need for your lessons.

If this doesn't help, please send us a new diagnostic report.
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