Good Morning Tech Support.
It is Ayesha. I am hoping you can/will be able to help me resolve an issue that is very upsetting.
As I mentioned in the following thread, I was working on an Arabic course assignment and created categories of verb roots with conjugations to make 14 sentences for both past and present tense, along with images (28 sentences for each verb root).
http://forum.brillkids.com/little-reader/we're-looking-for-content-checkers-and-testers-for-our-arabic-curriculum!/msg105204/#msg105204
I worked on it last night and 'saved' the last sentence. Did some work online. Went to sleep. My husband closed the lid/screen down to the laptop. When I woke up, I lifted/opened the screen, and the computer did an update. It completed it, and then I rebooted the laptop. After it rebooted normally, I logged onto Skype and began speaking with my teacher, while I also opened BK LR to present it to my Arabic professor and was confused/shocked/in disbelief that the 8 - 10 categories with all of the content was missing (112 to 180 sentences)?!?!? I am beyond words at this moment and need help locating where they disappeared to - I spent a lot of time, energy/effort on this project and he gave me an extension until next week. I just want to locate the files and make some minor adjustments to them - and I really hope I do not have to recreate these due to the time involved.
I also noticed that the Arabic beta curriculuum is no longer activated (missing key) on my computer and wonder if the two issues are related? I can see the mock/practice playlists I created for my Arabic course presentation, but not the categories?!?!?! I am really upset and hope you can recover these files as soon as possible, as I am on a deadline, and need to also study for a final exam.
After explaining to my husband what happened, he suggested to 'undo/remove the latest update' or 'revert back to a restore point' which sounds logical, but I will wait until I receive directions from your team.
Please advise.
Thank you.
Ayesha