Hi adhsales,
Can you kindly tell us more about your Little Reader problem:
- Which version are you using now?
- Can you still open Little Reader?
- When does it hang -- during lessons, when customizing lessons, or when clicking on certain buttons?
- If you are getting an error message, what does it say?
Please create a Diagnostic Report and attach the file to your reply -- the file you have attached previously is not the report file. You may refer to this article for instructions on how to create a Diagnostic Report:
http://support.brillkids.com/index.php/article/get-tech-support-little-reader-2** The file you'll get after the Diagnostic Tool finishes is a *.zip file named "BrillKids_[NAME]_[DATE].zip"
Digg
