Pronunciation audio getting cut off

[Taolele]

I have tried all of the suggestions below, but I am still having this audio issue. I have a fairly new computer (3gb RAM), I have updated my computer's codec, updated audio drivers, I'm not using auto forward...I don't understand what the problem is. I want to upgrade to the full version, but I can't justify spending $300 on something I can't get to work.

Sorry this is rant-y, but what else could the problem be?

[olenkabf]

I have the same problem and also had tried all suggested above - still does not work.

[Kezia]

Hi Taolele and olenkabf,

Can you clarify if you are already using the latest version of Little Reader (currently it's version 2.0.616)? If you are not using this one yet, kindly try upgrading and see if the problem gets fixed.

It may also help if you re-download your content files (from your Account) as these have been updated just a few days ago. This applies if you already have an LR/LM license, though.

For both of you, kindly send us a Diagnostic Report so we can troubleshoot further. You may refer to this Support article for instructions on how to do this: http://support.brillkids.com/index.php/article/get-tech-support-little-reader-2

[KL]

Yes, apart from downloading the latest version of the software, please make sure you also download the latest content packs (if you purchased it).

Best thing to do would be to completely uninstall what you have right now (choose to delete your libraries) and installing the latest version.

Please let us know how that goes.

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