There is no course content

[Firoza]

I bought little reader and little math 4 months back when i was in riyadh. We have a mac and we have installed parallel desktop(windows xp). From the starting, little math worked wonderfully, but the little reader was messing up. Now we have moved to India, and have installed windows 7. I have again downloaded the new version(LR- 1.6.342) and installed both. Now math is working fine. But there is no course content itself in the little reader. I tried re-installing it, still that page is empty. What should i do?

[KL]

You mean nothing appears under Courses?

In the Courses drop down, does it say "English (US) Semester 1" and "English (US) Semester 2"?

Can you try importing your license key again, and then install the curriculum content again from your Account Management page.  If you see a LR v2.0 Beta tab there, you should try using v2 instead too.

[Firoza]

Hi KL,

Thanks for responding so soon. Yes, nothing is appearing under the courses. There used to be semester one and semester two in the old days. But now, nothing. But all the things are there under the category tab.That is why I am confused. Action words, body parts, etc coming under the category tab is not coming under the course tab. I play it from the category tab. But that is not useful, right? There is not mix of contents....!!!I tried importing the key as you said, but the same problem persists. Also, there is no beta 2 version mentioned anywhere....!!

[Kezia]

Hi Firoza,

Can you tell us if you have another BrillKids Account (please PM me your other forum username or email address)? We were trying to look for your LR and LM records but couldn't find any from your "Firoza" account -- once we figure this part out, we can check your account and do the necessary fixes for you.

In the meantime, can you try importing your content files and see if it helps? If you bought a box set, simply insert your LR content discs. If you got the download-only version, please re-download (especially if you don't have the files in your computer anymore) and import them again. In case you need instructions, please visit this page: http://support.brillkids.com/index.php/article/little-reader-importing-your-lesson-content

If the problem persists, please take a screenshot and send it to us, and you can also send us a diagnostic report. For instructions on how to create a diagnostic report, you may refer to the banner image in the LR Tech Support board at http://forum.brillkids.com/little-reader-bug-reports/

I hope to hear from you soon!

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