How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Copyright
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LongTallDrink
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5
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4435
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May 26, 2009, 10:04:23 AM
by KL
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multiple windows
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Nikolett
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1
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1995
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May 26, 2009, 02:09:33 AM
by Lappy
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LR PAYMENT RETURNED????
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zoe22
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2
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2760
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May 26, 2009, 02:08:35 AM
by Lappy
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How do you creat a lesson in LR?
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hypatia
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8
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4882
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May 26, 2009, 01:56:25 AM
by Lappy
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How to "sync/clone" LR or LM on two computers?
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graffjamie
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4
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3238
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May 25, 2009, 03:51:03 PM
by graffjamie
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LR advice for >12 month-old?
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hypatia
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8
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4178
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May 23, 2009, 11:29:05 PM
by hypatia
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Is there a way to......
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staceycanada
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2
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2880
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May 21, 2009, 01:55:55 AM
by KL
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Has anybody tried mixing relaxation music while playing the LR?
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Nida_A
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5
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3604
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May 20, 2009, 04:23:38 PM
by nhockaday
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Playlist-Category in import
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Nikolett
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3
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2771
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May 20, 2009, 10:24:13 AM
by Nikolett
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The Create a Video Function
« 1 2 3 »
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Lappy
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39
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20425
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May 20, 2009, 01:56:33 AM
by Lappy
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Translating LR files
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hypatia
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2
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2890
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May 20, 2009, 01:11:26 AM
by sheeberi
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order of files in Impot/Export window
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Nikolett
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1
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2356
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May 19, 2009, 03:30:07 PM
by nhockaday
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MOVED: No sound
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nhockaday
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0
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1748
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May 19, 2009, 03:25:48 PM
by nhockaday
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MOVED: Licence key will not work
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nhockaday
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0
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1726
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May 19, 2009, 03:25:25 PM
by nhockaday
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MOVED: "Media files missing"
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nhockaday
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0
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1789
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May 19, 2009, 03:24:05 PM
by nhockaday
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Keeping attention
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laya1
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1
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2753
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May 18, 2009, 01:31:45 AM
by gharam
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What is your child's favorite LR set?
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sb1201
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4
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2745
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May 16, 2009, 12:05:12 PM
by Nikolett
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multiple files for the same word?
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Nikolett
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6
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3434
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May 14, 2009, 04:53:38 AM
by Shuki
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catagory vs. playlist
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octaviaorca
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2
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2566
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May 14, 2009, 02:48:17 AM
by trinity papa
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random setting in LR
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Joanna07
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5
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3190
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May 13, 2009, 04:17:58 AM
by KL
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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