How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Last post  |
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I'm sad.
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asikin
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2
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2844
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September 05, 2008, 02:40:20 AM
by Lappy
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Suggestions for new word library sets
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KL
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7
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4691
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September 04, 2008, 02:46:22 PM
by leana
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MAC computers
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CarlaSchmoll
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3
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3181
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September 04, 2008, 07:08:39 AM
by KL
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Who uses Little Reader?
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carpe_diem
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8
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4670
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September 03, 2008, 04:54:11 AM
by kmum
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why are the photo or sound files disapper?
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fatmami
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7
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4249
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September 02, 2008, 02:11:23 AM
by fatmami
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Thai language
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heyblue41
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1
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2087
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August 30, 2008, 04:38:14 AM
by KL
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Question on power point slideshow
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koala girl
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2
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2808
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August 28, 2008, 10:27:31 PM
by koala girl
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Just wondering
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[email protected]
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0
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2259
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August 28, 2008, 07:05:14 PM
by [email protected]
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Sorting function in Little Reader - it would really help
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Bystre deti
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5
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3998
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August 27, 2008, 05:42:03 PM
by nhockaday
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AUDIO FILES???
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princessclem
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5
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4676
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August 27, 2008, 06:04:36 AM
by Lappy
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next step
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linlim
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2
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2458
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August 27, 2008, 02:32:22 AM
by linlim
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speed of multimedia
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oliverale
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1
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2632
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August 26, 2008, 04:19:11 PM
by KL
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how can I use brillkids' media for my own category?
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anushyam
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0
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1968
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August 26, 2008, 12:36:13 PM
by anushyam
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Fonts
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nikzam
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5
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4222
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August 25, 2008, 06:29:59 PM
by nikzam
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Encyclopedic knowledge file number 2
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heyblue41
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7
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4104
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August 25, 2008, 04:59:34 AM
by heyblue41
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Can I preview a download ?
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chispa
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11
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6471
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August 23, 2008, 12:44:49 PM
by Lilla
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How to Record your Own Voice for Little Reader
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leana
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7
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4583
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August 22, 2008, 02:23:04 PM
by nikzam
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need help for file downloads
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madel
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1
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2393
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August 22, 2008, 01:54:40 PM
by nhockaday
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Little Reader on iPhone ?
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Lenore
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0
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2000
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August 22, 2008, 01:22:59 PM
by Lenore
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MOVED: Reinforcing words learnt
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KL
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0
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2494
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August 22, 2008, 09:30:51 AM
by KL
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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