Dear Kezia,

Thanks for yr reply. But the problem of the audio is still happened even I followed yr way to repair.
firstly, I hv re-downloaded Aesops V.1 again.
secondly, I tried to check the bk aesopes .mp3 files by Windows media player and it works w/o problem for the single files.
With override light "Red", I tried both auto forward on and off, the same audio problem happened ~ repeated word pronounciation. Mouse wheel & keybord are put away.
Here attached the diagnostic report for your ref and please check if any more methods to help.  Thanks !

Best,
cowboy2009

Aesops Fables V.1 Sound Track corrupted for all stories. The sound repeated and override works automatically.How to fix this problem ?

[A.]

Hi tech support team,

LR (Sem 2) ~ start from Day158, the media files for A. Word Flash; B2. Multisensory; C. Picture Flash are all missing suddenly. I tried to download content files in parts from my Account Management, there are Part 1~ Part 5. Which part should I download ? I already tried to download Part 1 files and imported BUT the problem stills. Here attached the diagnostic report for your ref. 

Dear Kezia,

Thanks for your reply. I hv downloaded the latest v 1.6.340 and installed successfully. Now, my LR version is 1.6.340
I also repaired LR program and then I hv done as below :
1. Played history ~ All the previous played lessons, I follow yr instruction to right click on each Day lesson folder and mark
    played, must need  to mark one by one for each day. I finished at Day 26, that means I right click and mark for 26
    times.     However, the counting history starts from "0" for each word. Is it correct??
2. Personal categories ~ I am lucky that parts of the personal categories are still in the Import-Export folder but I hv to re-
    import for each personal category one by one.  I did 20 times for 20 category folders. Some of my customizations are lost
    and I hv to download again from the forum library  > .
3. The hanging problem on Action words "crawl", "sleep" seems fixed and not hangs moe. Able to go to next word BUT it goes
    not that smooth. Sound is about 0.5 second delayed, i.e. next word shows but still the sound of previous word.  Most
    happen on the word "sleep".

I will re-start LR program with my baby tomorrow and will check for several days.

I want to ask, in case, I need to re-do as above point 1 & 2, is there any quick way to mark played for all lessons and re-import for all personal categories, not doing one by one ???



   
 

My current LR version is 1.6.316 and thus I follow yr instruction to get the latest version. After the procedure to download the latest version, then re-install my exisiting LR and it requires me to insert the installation CD.  I click "Repair" and after the complete installation, check again the latest version is still 1.6.316 and not able to get updated the Version.  It still hangs at the same position Day 21 "multisensory~sleep".   
I tried to re-install again with the installation CD but finally all my history and personal categories lost.  Now, here is the new lesson from Day 1~9 (sem.1) .  oh ! My God ! 

Now, how can I get it back all my history at this stage ?? I hv finished lesson Day 26 today.

 

I am also having the same problem that lesson is hanging. Start from lesson Day 21~Multisensory, after the action word "sleep" played, it doesn't keep going, hangs on the "sleep" animation, sound repeat.  I hv to press "Esc" to stop and start the next lesson.  The same problem to Day 22~24.
Here is the diagnostic attached for your ref. 

Hi Suz,

I am also from HK and start LR+LM for 10 days lessons. During the 1st wk, my baby boy (9M) show much interest on LM but not on LR. When I play LR, he turns his head upwards and moves his body, likes to tell me "I don't like to watch".     
The 2nd week, I tried to add LR the extra lessons with BK-Family & Family (Mandarin) with editied our own pictures. My boy shows much interest to the extra lesson & he concentrates on the screen when he listens my voice & see our face.   
So, I start LR the extra lessons first before the basic lesson.

How long you started for LR ?

cowboy