hi, it is not works..i already off my fire wall but when i tried to import my licence from system ,the message appear 'licence kay already exist '. hence  i still need to activate my licence key every time i log in to lr

Hi, i,m having the similar issue with my LR. I'm fully download from internet but in system do not detect my computer id, hence every time i active my LR i need to activate my licence key since the error appear my licence is deactive...and the program will auto close when half way running...Please help since i no issue install my LM with the same method i used to install LR...