Hi, we have been in touch with tech support and sent in the diagnostic report and downloaded the codec codes and we still have no sounds on the reader or maths, the little musician works fine. please help, paying the amount we did for this product - it would be nice to find a phone number to call tech support and talk with someone through the issue instead of waiting 2-3 days for a reply with still no change in the issue. PLEASE HELP!!!
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