Hi hhc,
To get the latest version of Little Reader, simply go to your Account Management page's "Software Systems" tab
(or you can just click this link:
http://www.brillkids.com/user/#software-systems/little-reader/index )
Go to "Step 1: Software Download" and you may already download the latest version from there -- you can check what version you're downloading by referring to the
"Download the latest version of Little Reader ( <version # here> )" text link right below the download button.
If upgrading to the latest version doesn't help, kindly try installing the FFDSHOW codec pack. Please refer to the instructions in this post (see item #4, "Update your computer's codec"):
http://forum.brillkids.com/little-reader-bug-reports/pronunciation-audio-getting-cut-off-please-see-here/I hope this helps!