when i click on buton ADVANCED PALY/EDIT, it will display the CRASH DETAILS

[puan sarah]

HELP ME PLEASE...

when i click on buton ADVANCED PALY/EDIT, it will display the CRASH DETAILS like this:

The details of the crash

n application error occurred with the following information:

A generic error occurred in GDI+.

Stack Trace:
   at System.Drawing.Graphics.CheckErrorStatus(Int32 status)
   at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, RectangleF layoutRectangle, StringFormat format)
   at NewUIControls.Helpers.TextShadowProvider.DrawShadow(Graphics g, String text, Font shadowFont, Rectangle textRect, StringFormat stringFormat)
   at NewUIControls.AdvancedListBox.DrawDefaultItem(AdvancedListItemPaintEventArgs e)
   at NewUIControls.AdvancedListBox.DrawItem(AdvancedListItemPaintEventArgs e)
   at NewUIControls.AdvancedListBox.DrawOneItemForCacheImage(Int32 virtualWindowWidth, AdvancedListItem currentDrawItem)
   at NewUIControls.AdvancedListBox.DrawCacheImageForItems()
   at NewUIControls.AdvancedListBox.DrawItems(PaintEventArgs e)
   at NewUIControls.AdvancedListBox.OnPaint(PaintEventArgs e)
   at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)
   at System.Windows.Forms.Control.WmPaint(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

[Kezia]

Hi puan sarah,

I would just like to let you know that we also got the message you sent to our Support email about this error. We are currently looking into it and I'll write to you again once we find a solution for you.



- - - - ETA - - - -


We recommend that you upgrade to the latest version of Little Reader (v 2.0.706), which you may download from your BrillKids Account Management page.

Before proceeding with the software upgrade, please make sure you have saved a backup of your personal or downloaded lessons (if any) using Little Reader's Export or Backup functions.

You may refer to this article for detailed instructions on how to download and install the latest version of Little Reader:

Installing and Setting Up Your Little Reader
http://support.brillkids.com/index.php/article/little-reader-install-and-setup-from-account

Should you continue to have problems after upgrading Little Reader, please let us know, and send us a Diagnostic Report so we may troubleshoot immediately. For details on how to create a Diagnostic Report, do refer to this article: http://support.brillkids.com/index.php/article/get-tech-support-little-reader-2


I hope this helps!

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