How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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EXPORTING a file? PUT YOUR NAME ON IT!
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KL
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7
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4837
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July 14, 2008, 01:49:45 AM
by Lappy
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New Build Release - Little Reader (BETA) 1.04
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Lappy
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8
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5401
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July 14, 2008, 01:48:19 AM
by ZaJa
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Save settings and save as default
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nohayo
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5
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4070
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July 13, 2008, 09:31:38 AM
by nohayo
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Copying and moving word files between categories
« 1 2 »
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nohayo
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23
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11232
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July 13, 2008, 01:10:39 AM
by nohayo
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Keyboard shortcut when editing
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nohayo
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7
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5247
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July 13, 2008, 01:01:09 AM
by nohayo
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how to bulk import multiple categories quickly
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summerm
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2
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2859
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July 13, 2008, 12:22:41 AM
by nohayo
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colors during playback
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Katiejo
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8
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6042
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July 11, 2008, 08:00:55 PM
by Katiejo
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The Download Button
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Lappy
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3
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3602
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July 11, 2008, 04:47:21 PM
by Bystre deti
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Converting the file to other format
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bbforest
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2
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3194
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July 11, 2008, 04:42:09 PM
by KL
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Once daily? Twice? Share how you use BrillBaby w/ your baby.
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nc_wahm
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9
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8306
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July 11, 2008, 02:25:11 AM
by first_mom
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General Questions about Little Reader
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Lappy
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2
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3305
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July 09, 2008, 02:20:18 AM
by Bia_Aus
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Help
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Bia_Aus
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2
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3973
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July 08, 2008, 01:51:44 PM
by Lappy
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Even faster auto-forward setting in Little Reader Playback
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Bystre deti
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6
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5240
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July 03, 2008, 07:30:19 AM
by Bystre deti
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MOVED: Blank post if the session times out
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KL
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0
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2375
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June 30, 2008, 11:46:51 AM
by KL
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How frequent should we show the flashcards?
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nohayo
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3
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4967
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June 30, 2008, 12:21:58 AM
by lil
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MOVED: Memory Error
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KL
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0
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2520
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June 27, 2008, 06:51:40 AM
by KL
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Spell check in little reader?
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nohayo
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1
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2546
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June 26, 2008, 03:44:34 PM
by KL
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Folders when exporting categories?
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nohayo
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5
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4826
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June 25, 2008, 09:20:01 AM
by nohayo
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How about a preview for the downloads page?
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nohayo
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0
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2395
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June 21, 2008, 10:03:21 AM
by nohayo
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CREATE VIDEO
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THERESA
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11
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8765
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June 21, 2008, 09:04:34 AM
by nohayo
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 Topic you have posted in
Normal Topic
Hot Topic (More than 15 replies)
 Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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