How to get Tech Support for your Little Reader
1. Reproduce the problem
Try doing the same sequence of actions again in Little Reader and see if the same error happens every time. Take note of any error messages and try to describe what is happening in as much detail as you can. You may also take a screenshot, if applicable. Learn more here.
2. Create a Diagnostic Report
Create a Diagnostic Report by using your Little Reader's Support Tools or Diagnostic tool. This will help us find what's causing the problem. Learn more here.
3. Send us your Diagnostic Report
Attach your Diagnostic Report and screenshot (if any) when you write to us via our Contact Form or when you post here in the Little Reader board and we’ll get back to you as soon as possible!
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Editing Imported Playlists
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Ayesha Nicole
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2
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2211
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October 13, 2009, 12:48:56 AM
by Ayesha Nicole
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Thank-you Brillkids!
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waterdreamer
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2
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2729
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October 12, 2009, 10:48:54 AM
by sunshinebaby
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Using the curriculum
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MIP1999
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1
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2394
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October 08, 2009, 02:56:12 AM
by KL
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I need that final push guys
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waterdreamer
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1
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2691
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October 06, 2009, 03:44:05 AM
by KL
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Is the 14-day Little Math trial NOT free?!
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MFuego
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2
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2439
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October 01, 2009, 05:23:39 PM
by MFuego
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New version: Font options & gif animations
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Stellajo
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4
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3280
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September 30, 2009, 11:16:27 PM
by Stellajo
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Semester 2 courses availability
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mamaDoudou
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1
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2528
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September 29, 2009, 03:06:13 PM
by KL
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Upgrade from 6-month course
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Longway
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13
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8595
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September 29, 2009, 03:20:42 AM
by Lappy
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editing LR word files - help pls.
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aangeles
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1
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3303
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September 27, 2009, 09:25:23 PM
by aangeles
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system requirements for LR software and curriculum?
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aangeles
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2
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3555
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September 27, 2009, 03:24:42 AM
by aangeles
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Difference between (6month & 12 month) course and Life time plan?
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mamaDoudou
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1
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2454
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September 26, 2009, 11:44:18 AM
by KL
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Error uploading file
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patreiche
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1
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1777
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September 23, 2009, 03:10:47 AM
by KL
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why do some lr files have a 100 button by them?
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heyblue41
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1
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2298
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September 20, 2009, 04:47:27 AM
by nhockaday
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Why do the Recently Added Files not match?
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patreiche
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2
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2559
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September 18, 2009, 12:00:35 AM
by patreiche
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MOVED: Unable to on LR program. How to solve please?
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nhockaday
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0
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1883
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September 18, 2009, 12:00:12 AM
by nhockaday
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IMPORTANT: Notice for Little Reader 118 Users (Read before Upgrading!)
« 1 2 3 4 5 »
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Lappy
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68
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39999
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September 08, 2009, 01:52:18 PM
by Lappy
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Weekly Lesson Plans
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tamygram
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5
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6275
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September 07, 2009, 03:14:37 PM
by KL
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where are the old BK files
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jakim
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2
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3184
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August 31, 2009, 04:08:33 PM
by KL
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Course curriculum in foreign languages
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Zoot
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1
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2675
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August 30, 2009, 04:13:52 PM
by KL
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Sharing LR with others/installing on multiple computers
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sukhi
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12
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17261
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August 29, 2009, 03:54:26 AM
by KL
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 Topic you have posted in
Normal Topic
 Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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Locked Topic
 Sticky Topic
 Poll
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